Mr. Lauretta Gulgowski Jr.
johathan.casper@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10294662 | Address change after shipping | Solved | Urgent | Mr. Lauretta Gulgowski Jr. | — |  Kip Schroeder IV | Chat | gift-cardwholesalereturns | 19h | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 99080441 | App login problem | Solved | Low | Mr. Lauretta Gulgowski Jr. | — |  Mr. Cade Senger | Chat | bopis | 1d 8h | ●Responded | 1/11 | — | — | Mar 31, 2026 | - |
| 06057467 | Return after 30-day window | Open | Normal | Mr. Lauretta Gulgowski Jr. | — |  Tommy Kuvalis | shade-matchshippingwholesale | - | —Skipped | — | — | — | Mar 24, 2026 | - | |
| 86736615 | Lost package follow-up | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — |  Chaz Renner | Chat | shade-matchwholesalevip | 19h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - |
| 16227253 | Question about product ingredients | Solved | Urgent | Mr. Lauretta Gulgowski Jr. | — |  Mr. Eliza Gerhold IV | influencerfragrancewholesale | 2h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | |
| 84759843 | App login problem | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Garth Dooley | Chat | appinfluencer | 9h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 55875331 | Refund not received | Open | Normal | Mr. Lauretta Gulgowski Jr. | — |  Mr. Skyla Trantow | fragranceshade-match | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 30109699 | Item authenticity concern | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Mr. Cade Senger | Chat | app | 1h | ●Responded | 1/11 | — | — | Feb 16, 2026 | - |
| 35224126 | Store experience feedback | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Vilma Gusikowski | Chat | loyaltyreturnswholesale | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 4, 2026 |
| 90917587 | Question about product ingredients | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — |  Ignatius Cummerata | Chat | — | 1d 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 35978685 | Return after 30-day window | Solved | High | Mr. Lauretta Gulgowski Jr. | — |  Julie Hodkiewicz | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 46173348 | Cancel order request | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — |  Leonard Waters-Howell | Chat | — | 8h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - |
| 36601860 | Price match request | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Faith Hilll | app | 2d 11h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 3, 2026 | |
| 01259137 | Store experience feedback | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Jacklyn Dare | Phone | damagedgift-card | 19h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 56969765 | Cancel subscription / Auto-replenish | Closed | High | Mr. Lauretta Gulgowski Jr. | — | Vilma Gusikowski | influencer | 4h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 21, 2025 | |
| 30685050 | Question about product ingredients | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — | Kip Schroeder IV | fragrance | 2d 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 26, 2025 | |
| 94103894 | BOPIS pickup not ready | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Dr. Mandy McLaughlin | fragrance | 2d 3h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 16, 2025 | |
| 76142499 | Lost package follow-up | Closed | Low | Mr. Lauretta Gulgowski Jr. | — |  Darryl Jacobi | influencer | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 6, 2025 | |
| 78294979 | Item authenticity concern | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — |  Miss Amber Hintz Sr. | Phone | bopisloyalty | 22h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 88114669 | Wrong shade sent | Pending | High | Mr. Lauretta Gulgowski Jr. | — | Garth Dooley | wholesaleapp | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 84734764 | Address change after shipping | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Mr. Cade Senger | shippingbopisdamaged | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 34485583 | Wrong shade sent | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Jacklyn Dare | — | 3d 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 96436540 | Order arrived damaged | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Faith Hilll | Social | — | 3h | ⊘Not fired | — | — | — | Oct 22, 2025 | - |
| 69272088 | Store experience feedback | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Garth Dooley | Phone | shippingrefund | 2h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - |
| 05250268 | Item authenticity concern | Pending | Low | Mr. Lauretta Gulgowski Jr. | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Oct 9, 2025 | - | |
| 21913356 | Order arrived damaged | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Garth Dooley | shipping | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 14300938 | Cancel subscription / Auto-replenish | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 15, 2025 | |
| 47795503 | App crashes at checkout | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Oscar O'Hara | Chat | returns | 4h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 68063367 | Allergic reaction concern | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Leonard Waters-Howell | app | 1d | ●Responded | 2/5 | — | — | Aug 29, 2025 | - | |
| 05589121 | BOPIS pickup not ready | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — |  Kaela Friesen | Chat | returns | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 97077532 | Item authenticity concern | Closed | Normal | Mr. Lauretta Gulgowski Jr. | — |  Lily Raynor | wholesaleloyalty | 1d 18h | ●Responded | 2/5 | — | — | Aug 27, 2025 | Sep 4, 2025 | |
| 31052899 | Discount code not working | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Vilma Gusikowski | Chat | loyalty | 7d 21h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 52174880 | Influencer code not working | Open | Normal | Mr. Lauretta Gulgowski Jr. | — | Darryl Jacobi | samplesbopisinfluencer | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 76346547 | Question about product ingredients | Open | Normal | Mr. Lauretta Gulgowski Jr. | — | Jacklyn Dare | Chat | refundfragrancereturns | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 50472623 | Pro discount enrollment | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 4/5 | — | — | Jul 16, 2025 | - |
| 68038184 | Lost package follow-up | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Julie Hodkiewicz | Chat | — | 2h | ●Responded | 7/11 | — | — | Jul 2, 2025 | - |
| 54362154 | App login problem | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Miss Amber Hintz Sr. | — | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 87526261 | Restock alert for backorder | Closed | High | Mr. Lauretta Gulgowski Jr. | — |  Katrina Johns | samples | 1d | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 | |
| 93655333 | App crashes at checkout | Solved | Low | Mr. Lauretta Gulgowski Jr. | — |  Mr. Lonie Hudson | wholesale | 22h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 68985470 | Discount code not working | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Kaela Friesen | Social | shippingshade-matchsamples | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | - |
| 80344274 | Loyalty points not posting | Solved | Low | Mr. Lauretta Gulgowski Jr. | — | Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 40525346 | Order arrived damaged | Solved | Normal | Mr. Lauretta Gulgowski Jr. | — | Vilma Gusikowski | Social | wholesale | 3h | ⊘Not fired | — | — | — | Jun 2, 2025 | - |
| 48161920 | Klarna / Afterpay split issue | Open | Normal | Mr. Lauretta Gulgowski Jr. | — | Mr. Lonie Hudson | gift-cardsamplesinfluencer | - | —Skipped | — | — | — | May 31, 2025 | - | |
| 83040143 | Refund not received | Pending | Normal | Mr. Lauretta Gulgowski Jr. | — | Mr. Cade Senger | loyaltyshade-match | - | —Skipped | — | — | — | May 23, 2025 | - | |
| 93521438 | Cancel subscription / Auto-replenish | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Mr. Lonie Hudson | bopisfragrance | 10h | ●Responded | 4/5 | — | — | May 23, 2025 | - | |
| 35827092 | Discount code not working | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Faith Hilll | Chat | appshade-match | 23h | ○Sent, no reply | — | — | — | May 23, 2025 | - |
| 80463830 | Klarna / Afterpay split issue | Solved | High | Mr. Lauretta Gulgowski Jr. | — | Chaz Renner | — | 6h | ●Responded | 5/5 | — | — | May 22, 2025 | - |