Shakira Kiehn
crystel_kirlin@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 59634658Klarna / Afterpay split issue | Shakira Kiehn |  Darryl Jacobi | May 24, 2026, 1:17 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 03398774Missing items in shipment | Shakira Kiehn |  Dr. Mandy McLaughlin | May 1, 2026, 7:40 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 18708575Question about product ingredients | Shakira Kiehn |  Mr. Eliza Gerhold IV | Apr 8, 2026, 5:04 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 13887070Foundation match help | Shakira Kiehn |  Faith Hilll | Apr 1, 2026, 11:07 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 24029602Question about product ingredients | Shakira Kiehn |  Garth Dooley | Feb 24, 2026, 7:11 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 95362635BOPIS pickup not ready | Shakira Kiehn |  Julie Hodkiewicz | Feb 17, 2026, 5:27 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 49808207Pro discount enrollment | Shakira Kiehn |  Katrina Johns | Feb 14, 2026, 7:23 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 05888779Wrong shade sent | Shakira Kiehn |  Kaela Friesen | Jan 31, 2026, 1:33 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 81819396Order arrived damaged | Shakira Kiehn |  Lily Raynor | Jan 13, 2026, 8:43 PM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 13802218Birthday gift not received | Shakira Kiehn | Julie Hodkiewicz | Dec 30, 2025, 9:14 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 06925258Return after 30-day window | Shakira Kiehn | Mr. Eliza Gerhold IV | Dec 7, 2025, 12:00 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 92761856Return after 30-day window | Shakira Kiehn | Dr. Mandy McLaughlin | Jul 6, 2025, 7:34 AM |
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 02627679Discount code not working | Shakira Kiehn |  Mr. Skyla Trantow | Jun 9, 2025, 11:40 AM |