Shakira Kiehn
crystel_kirlin@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59634658 | Klarna / Afterpay split issue | Solved | High | Shakira Kiehn | — |  Darryl Jacobi | fragrancedamaged | 10h | ●Responded | 9/11 | — | — | May 22, 2026 | - | |
| 03398774 | Missing items in shipment | Closed | Normal | Shakira Kiehn | — |  Dr. Mandy McLaughlin | Chat | — | 4h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 6, 2026 |
| 70705959 | Missing items in shipment | Open | Normal | Shakira Kiehn | — |  Amely Pacocha | Social | — | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 58978456 | App crashes at checkout | Open | Normal | Shakira Kiehn | — |  Miss Amber Hintz Sr. | Chat | loyaltyshippingrefund | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 60707828 | Discount code not working | Solved | Normal | Shakira Kiehn | — |  Julie Hodkiewicz | Chat | — | 18h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 18708575 | Question about product ingredients | Solved | Normal | Shakira Kiehn | — |  Mr. Eliza Gerhold IV | loyaltyvipdamaged | 3h | ●Responded | 5/5 | — | — | Apr 6, 2026 | - | |
| 02743390 | Question about product ingredients | Solved | Normal | Shakira Kiehn | — |  Garth Dooley | Social | vipshade-matchbopis | 4h | ⊘Not fired | — | — | — | Apr 5, 2026 | - |
| 13887070 | Foundation match help | Solved | Normal | Shakira Kiehn | — |  Faith Hilll | gift-card | 3h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 14025255 | Store experience feedback | Closed | High | Shakira Kiehn | — | Mr. Eliza Gerhold IV | vipwholesale | 3d 23h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 11, 2026 | |
| 40009583 | Missing items in shipment | Solved | High | Shakira Kiehn | — | Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 24029602 | Question about product ingredients | Solved | High | Shakira Kiehn | — | Garth Dooley | app | 9h | ●Responded | 4/5 | — | — | Feb 22, 2026 | - | |
| 54629978 | Wholesale order question | Pending | High | Shakira Kiehn | — |  Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 95362635 | BOPIS pickup not ready | Solved | High | Shakira Kiehn | — | Julie Hodkiewicz | Chat | bopisvipreturns | 8h | ●Responded | 3/5 | — | — | Feb 15, 2026 | - |
| 49808207 | Pro discount enrollment | Solved | Normal | Shakira Kiehn | — |  Katrina Johns | Chat | wholesaleshippingrefund | 4h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - |
| 38091778 | Missing samples in order | Open | Normal | Shakira Kiehn | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 50607786 | Cancel subscription / Auto-replenish | Closed | High | Shakira Kiehn | — |  Kaela Friesen | gift-cardloyaltyrefund | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 20, 2026 | |
| 46221700 | Influencer code not working | Pending | Low | Shakira Kiehn | — |  Vilma Gusikowski | vipwholesaledamaged | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 05229508 | Store experience feedback | Pending | High | Shakira Kiehn | — | Faith Hilll | appshippingdamaged | - | —Skipped | — | — | — | Jan 31, 2026 | - | |
| 05888779 | Wrong shade sent | Solved | Normal | Shakira Kiehn | — | Kaela Friesen | loyaltybopisgift-card | 4h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | |
| 81819396 | Order arrived damaged | Closed | Normal | Shakira Kiehn | — |  Lily Raynor | Phone | samplesreturnswholesale | 3h | ●Responded | 5/5 | — | — | Jan 12, 2026 | Jan 19, 2026 |
| 67029676 | Where is my order? | Pending | High | Shakira Kiehn | — |  Kip Schroeder IV | influencerapprefund | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 97175241 | Gift card balance question | Closed | Normal | Shakira Kiehn | — | Mr. Skyla Trantow | Chat | samplesloyaltybopis | 6h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 18, 2026 |
| 13802218 | Birthday gift not received | Closed | High | Shakira Kiehn | — | Julie Hodkiewicz | Chat | — | 1h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Dec 31, 2025 |
| 71734204 | Price match request | Solved | High | Shakira Kiehn | — |  Mr. Cade Senger | Phone | bopiswholesalerefund | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 06925258 | Return after 30-day window | Closed | Normal | Shakira Kiehn | — | Mr. Eliza Gerhold IV | shade-matchshipping | 6h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 41007876 | Where is my order? | Solved | Normal | Shakira Kiehn | — | Jacklyn Dare | Phone | refund | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 48373131 | Price match request | Pending | Normal | Shakira Kiehn | — | Jacklyn Dare | samplesreturns | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 68067058 | App login problem | Closed | Low | Shakira Kiehn | — | Amely Pacocha | damaged | 7h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 29, 2025 | |
| 00387368 | Lost package follow-up | Solved | Normal | Shakira Kiehn | — | Darryl Jacobi | — | 6h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 39085502 | Influencer code not working | Closed | Low | Shakira Kiehn | — | Katrina Johns | vip | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 14, 2025 | |
| 66887140 | Address change after shipping | Solved | High | Shakira Kiehn | — | Mr. Cade Senger | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 10242198 | Order arrived damaged | Solved | Normal | Shakira Kiehn | — |  Ignatius Cummerata | fragranceshade-match | 2d 12h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 02377254 | App login problem | Closed | Normal | Shakira Kiehn | — | Kaela Friesen | Chat | samplesshade-match | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 04972976 | Return after 30-day window | Closed | Normal | Shakira Kiehn | — | Kaela Friesen | appshipping | 15h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Sep 3, 2025 | |
| 46811789 | Insider tier issue | Pending | Low | Shakira Kiehn | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 40708989 | Cancel subscription / Auto-replenish | Open | Normal | Shakira Kiehn | — | Vilma Gusikowski | Social | app | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 63131575 | BOPIS pickup not ready | Closed | Normal | Shakira Kiehn | — | Mr. Eliza Gerhold IV | fragrance | 1d 9h | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 17, 2025 | |
| 06634909 | Cancel subscription / Auto-replenish | Closed | Normal | Shakira Kiehn | — | Julie Hodkiewicz | loyalty | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 16, 2025 | |
| 52753233 | Order arrived damaged | Solved | Normal | Shakira Kiehn | — | Lily Raynor | — | 4h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | |
| 92761856 | Return after 30-day window | Solved | Normal | Shakira Kiehn | — | Dr. Mandy McLaughlin | Chat | app | 15h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - |
| 71106373 | Where is my order? | Solved | Normal | Shakira Kiehn | — | Garth Dooley | Chat | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 02627679 | Discount code not working | Solved | Urgent | Shakira Kiehn | — | Mr. Skyla Trantow | Chat | gift-card | 1d 4h | ●Responded | 1/11 | — | — | Jun 6, 2025 | - |
| 81892238 | Missing samples in order | Closed | Normal | Shakira Kiehn | — |  Oscar O'Hara | — | 7h | ○Sent, no reply | — | — | — | May 29, 2025 | May 30, 2025 | |
| 93847823 | Pro discount enrollment | Closed | Normal | Shakira Kiehn | — | Kaela Friesen | Chat | vip | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 48548160 | App crashes at checkout | Solved | Low | Shakira Kiehn | — |  Eula McKenzie | Chat | wholesaleloyalty | 1d 2h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 61595454 | Return after 30-day window | Solved | Low | Shakira Kiehn | — |  Leonard Waters-Howell | Social | — | 2d 8h | ⊘Not fired | — | — | — | May 25, 2025 | - |