Drake Harber
fletcher33@hotmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 13334288Item authenticity concern | Drake Harber |  Faith Hilll | Apr 21, 2026, 3:48 AM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 12767241Wholesale order question | Drake Harber |  Mr. Cade Senger | Feb 17, 2026, 6:38 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 78368341Missing items in shipment | Drake Harber |  Dr. Mandy McLaughlin | Feb 1, 2026, 7:45 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 44277526BOPIS order cancelled at store | Drake Harber |  Mr. Eliza Gerhold IV | Jan 17, 2026, 6:26 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 36640040BOPIS pickup not ready | Drake Harber |  Leonard Waters-Howell | Jan 16, 2026, 11:00 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 97060454Discount code not working | Drake Harber | Dr. Mandy McLaughlin | Jan 9, 2026, 11:47 PM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 41917433BOPIS pickup not ready | Drake Harber |  Julie Hodkiewicz | Dec 19, 2025, 3:03 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 43889898Allergic reaction concern | Drake Harber |  Yazmin Jast | Dec 10, 2025, 5:45 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 19697531BOPIS pickup not ready | Drake Harber | Dr. Mandy McLaughlin | Nov 20, 2025, 11:43 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 59073825Wrong shade sent | Drake Harber |  Lily Raynor | Nov 6, 2025, 12:16 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 99788927Gift card balance question | Drake Harber |  Mr. Skyla Trantow | Sep 19, 2025, 1:23 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 68187962Cancel order request | Drake Harber |  Amely Pacocha | Sep 13, 2025, 12:31 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 71889560Store experience feedback | Drake Harber | Faith Hilll | Aug 18, 2025, 4:42 AM |
| 5/5 | Add more clean / fragrance-free filters. | 51836691Missing items in shipment | Drake Harber | Amely Pacocha | Jul 25, 2025, 9:10 AM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 04867277Influencer code not working | Drake Harber | Lily Raynor | Jul 5, 2025, 2:58 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 40856446Shipping cost question | Drake Harber | Leonard Waters-Howell | Jun 29, 2025, 4:46 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 54775766Address change after shipping | Drake Harber | Mr. Skyla Trantow | Jun 7, 2025, 6:42 AM |