Ms. Urban Leannon
sammy66@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 73606905Allergic reaction concern | Ms. Urban Leannon |  Jacklyn Dare | May 10, 2026, 3:25 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 19033632Discount code not working | Ms. Urban Leannon |  Steve O'Conner | Apr 8, 2026, 10:03 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 04485665Gift card balance question | Ms. Urban Leannon | Steve O'Conner | Mar 14, 2026, 8:17 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 53508596Cancel subscription / Auto-replenish | Ms. Urban Leannon | Steve O'Conner | Mar 1, 2026, 11:26 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 64155044Influencer code not working | Ms. Urban Leannon |  Mr. Lonie Hudson | Jan 10, 2026, 8:13 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 94133630Foundation match help | Ms. Urban Leannon |  Kip Schroeder IV | Dec 27, 2025, 7:32 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 46908016Question about product ingredients | Ms. Urban Leannon |  Eula McKenzie | Oct 24, 2025, 6:55 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 09150733BOPIS order cancelled at store | Ms. Urban Leannon | Eula McKenzie | Oct 19, 2025, 2:40 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 73352632App crashes at checkout | Ms. Urban Leannon |  Vilma Gusikowski | Oct 11, 2025, 6:18 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 69426104Price match request | Ms. Urban Leannon |  Dr. Mandy McLaughlin | Aug 18, 2025, 5:13 AM |
| 10/11 | Already referred three friends. They all love it too. | 82713111Missing items in shipment | Ms. Urban Leannon |  Katrina Johns | Jun 27, 2025, 3:44 AM |