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CustomersJonathon Langworth

Jonathon Langworth

beau.kling@hotmail.com
Tickets40Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Customer care actually listened. Refund processed without making me jump through hoops.32800797Refund not receivedJonathon LangworthKip Schroeder IVFeb 10, 2026, 2:45 AM
5/5Easiest return I've ever done. Just printed the label and dropped it off.07506793Question about product ingredientsJonathon LangworthGarth DooleyFeb 7, 2026, 2:44 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.01406073Address change after shippingJonathon LangworthLily RaynorFeb 6, 2026, 7:28 AM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.66147159Shipping cost questionJonathon LangworthLeonard Waters-HowellDec 3, 2025, 5:14 AM
4/11Stock-outs are constant. Recommending Bloom feels risky now.78028133Allergic reaction concernJonathon LangworthGarth DooleyNov 10, 2025, 3:45 PM
4/5Mostly painless. Wish the BOPIS confirmation email had come faster.29115894Cancel order requestJonathon LangworthMiss Amber Hintz Sr.Sep 25, 2025, 6:19 AM
4/5Helpful, but the hold music in the phone queue was rough.56640118Address change after shippingJonathon LangworthChaz RennerSep 8, 2025, 11:22 PM
1/5Agents kept transferring me, no one took ownership.03273478Missing items in shipmentJonathon LangworthAmely PacochaAug 16, 2025, 10:20 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.17347447BOPIS pickup not readyJonathon LangworthTommy KuvalisJul 14, 2025, 1:05 AM
5/5Got my missing samples shipped out the same day. Thank you!12341819Birthday gift not receivedJonathon LangworthMr. Cade SengerJul 4, 2025, 12:00 AM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.68295691Item authenticity concernJonathon LangworthOscar O'HaraJun 28, 2025, 7:59 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.41690390Insider tier issueJonathon LangworthDr. Mandy McLaughlinMay 30, 2025, 4:04 PM
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Properties

Customer
Name
Jonathon Langworth
Email
beau.kling@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
6,953
Lifetime spend
5,801
Last purchase
Apr 13, 2026
Skin tone
deep
Foundation shade
16N
Skin concerns
fine-lines, uneven-texture
Allergies / restrictions
latex-allergy
Favorite brands
Maison Margiela, Le Labo, Estée Lauder
YTD spend
1,737
App installed
Yes
App last opened
May 23, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
320
Total orders
13
Preferred category
skincare
Tickets
Tickets
40
Last seen
Apr 27, 2026
Responses
Avg rating
4.67