Jonathon Langworth
beau.kling@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20266213 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Apr 27, 2026 | - | ||
| 62072629 | Loyalty points not posting | Closed | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 14, 2026 | |||
| 13241151 | App crashes at checkout | Closed | Normal | — | samples | 4h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 3, 2026 | |||
| 60973557 | Shipping cost question | Open | Normal | — | — | - | —Skipped | — | — | — | Feb 23, 2026 | - | |||
| 64332468 | Loyalty points not posting | Solved | Normal | — | Phone | bopis | 4h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | ||
| 32800797 | Refund not received | Solved | Normal | — | Chat | gift-cardwholesaleloyalty | 4h | ●Responded | 5/5 | — | — | Feb 8, 2026 | - | ||
| 07506793 | Question about product ingredients | Solved | Normal | — | returns | 10h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |||
| 83176109 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | bopisshippingfragrance | 1h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 01406073 | Address change after shipping | Solved | Low | — | influencerfragrancereturns | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |||
| 24601670 | Insider tier issue | Solved | Low | — | appbopis | 1h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |||
| 22376351 | Price match request | Solved | Urgent | — | shade-matchinfluencer | 17h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 58776970 | Wrong shade sent | Solved | Normal | — | wholesale | 4h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |||
| 66147159 | Shipping cost question | Solved | Normal | — | — | 5h | ●Responded | 4/5 | — | — | Dec 2, 2025 | - | |||
| 65554585 | Klarna / Afterpay split issue | Solved | High | — | loyaltywholesale | 1d 11h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 97901657 | Question about product ingredients | Closed | Normal | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 17, 2025 | ||
| 78028133 | Allergic reaction concern | Solved | High | — | influencer | 4h | ●Responded | 4/11 | — | — | Nov 8, 2025 | - | |||
| 90991967 | Missing samples in order | Solved | High | — | influencershippingrefund | 6d 9h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 07546129 | Insider tier issue | Pending | High | — | refund | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 17288182 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | vip | 2d 20h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | ||
| 06387275 | Price match request | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |||
| 29115894 | Cancel order request | Solved | Normal | — | refund | 12h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |||
| 39285955 | Wrong shade sent | Closed | Low | — | appinfluencergift-card | 2d 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 29, 2025 | |||
| 72835209 | Item authenticity concern | Solved | High | — | — | 4h | ⊘Not fired | — | — | — | Sep 19, 2025 | - | |||
| 56640118 | Address change after shipping | Solved | Normal | — | apprefundvip | 4h | ●Responded | 4/5 | — | — | Sep 8, 2025 | - | |||
| 46914167 | Cancel order request | Pending | Normal | — | influencerdamaged | - | —Skipped | — | — | — | Aug 16, 2025 | - | |||
| 15407518 | Loyalty points not posting | Solved | High | — | Chat | app | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 16041034 | Store experience feedback | Solved | Normal | — | — | 4d 22h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 54943391 | Discount code not working | Pending | Low | — | influencerreturnsshade-match | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 03273478 | Missing items in shipment | Solved | Low | — | Chat | — | 8d 16h | ●Responded | 1/5 | — | — | Aug 7, 2025 | - | ||
| 68268346 | Address change after shipping | Solved | High | — | — | 2d | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 85750758 | App crashes at checkout | Pending | Normal | — | Chat | loyaltyinfluencer | - | —Skipped | — | — | — | Jul 22, 2025 | - | ||
| 86953011 | Order arrived damaged | Open | Urgent | — | Phone | wholesalereturnsinfluencer | - | —Skipped | — | — | — | Jul 17, 2025 | - | ||
| 17347447 | BOPIS pickup not ready | Solved | Low | — | — | 3h | ●Responded | 5/5 | — | — | Jul 13, 2025 | - | |||
| 12341819 | Birthday gift not received | Closed | Low | — | refund | 5h | ●Responded | 5/5 | — | — | Jul 2, 2025 | Jul 4, 2025 | |||
| 68295691 | Item authenticity concern | Solved | High | — | damagedshippingloyalty | 5h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |||
| 08718641 | Refund not received | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 27, 2025 | |||
| 02143709 | Klarna / Afterpay split issue | Solved | Normal | — | Social | vip | 18h | ⊘Not fired | — | — | — | Jun 23, 2025 | - | ||
| 48752306 | BOPIS order cancelled at store | Pending | Normal | — | Chat | influencerwholesaleshipping | - | —Skipped | — | — | — | Jun 9, 2025 | - | ||
| 14414133 | Klarna / Afterpay split issue | Solved | Normal | — | fragrancegift-cardshade-match | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |||
| 41690390 | Insider tier issue | Closed | Low | — | gift-cardreturnsfragrance | 6h | ●Responded | 10/11 | — | — | May 28, 2025 | May 29, 2025 |