Jonathon Langworth
beau.kling@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 32800797Refund not received | Feb 10, 2026, 2:45 AM | ||
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 07506793Question about product ingredients | Feb 7, 2026, 2:44 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 01406073Address change after shipping | Feb 6, 2026, 7:28 AM | ||
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 66147159Shipping cost question | Dec 3, 2025, 5:14 AM | ||
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 78028133Allergic reaction concern | Nov 10, 2025, 3:45 PM | ||
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 29115894Cancel order request | Sep 25, 2025, 6:19 AM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 56640118Address change after shipping | Sep 8, 2025, 11:22 PM | ||
| 1/5 | Agents kept transferring me, no one took ownership. | 03273478Missing items in shipment | Aug 16, 2025, 10:20 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 17347447BOPIS pickup not ready | Jul 14, 2025, 1:05 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 12341819Birthday gift not received | Jul 4, 2025, 12:00 AM | ||
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 68295691Item authenticity concern | Jun 28, 2025, 7:59 AM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 41690390Insider tier issue | May 30, 2025, 4:04 PM |