HomeInbox
CustomersDuane Effertz

Duane Effertz

brandt.flatley27@yahoo.com
Tickets49Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Pretty easy overall. One extra screen on the return flow than expected.12916888Refund not receivedDuane EffertzSteve O'ConnerApr 30, 2026, 9:35 PM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.39641098Price match requestDuane EffertzAmely PacochaNov 13, 2025, 10:51 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.71106496Foundation match helpDuane EffertzLily RaynorSep 7, 2025, 2:29 PM
7/11I'm a regular customer but I don't evangelize.48734331Order arrived damagedDuane EffertzEula McKenzieAug 28, 2025, 11:03 AM
5/5Easier returns from international addresses.31612909App login problemDuane EffertzChaz RennerAug 1, 2025, 2:10 PM
5/5Such a delightful first impression. Already shopping.48201748Address change after shippingDuane EffertzYazmin JastJul 5, 2025, 1:01 AM
Page 1 of 1

Properties

Customer
Name
Duane Effertz
Email
brandt.flatley27@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
9,308
Lifetime spend
120
Last purchase
Apr 22, 2026
Skin tone
—
Foundation shade
24N
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
Rare Beauty, Fenty Beauty, Maison Margiela, Tatcha
YTD spend
3,851
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
lapsed
Last purchase amount
—
Total orders
6
Preferred category
haircare
Tickets
Tickets
49
Last seen
Apr 30, 2026
Responses
Avg rating
4.83