Jimmie Klein
chet_boyle@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 36824760Loyalty points not posting | Jimmie Klein |  Faith Hilll | May 10, 2026, 10:23 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 36287878Lost package follow-up | Jimmie Klein |  Mr. Cade Senger | Apr 8, 2026, 10:05 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 13748493Klarna / Afterpay split issue | Jimmie Klein |  Oscar O'Hara | Nov 14, 2025, 12:07 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 12260818Store experience feedback | Jimmie Klein | Oscar O'Hara | Nov 2, 2025, 1:18 PM |
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 45363753Address change after shipping | Jimmie Klein |  Leonard Waters-Howell | Oct 19, 2025, 12:33 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 46405311Foundation match help | Jimmie Klein |  Kip Schroeder IV | Oct 16, 2025, 3:18 PM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 97832109Store experience feedback | Jimmie Klein |  Yazmin Jast | Sep 15, 2025, 11:24 AM |
| 1/11 | Lost loyalty points in a migration. Never got them back. Done. | 66515858Return after 30-day window | Jimmie Klein |  Julie Hodkiewicz | Sep 5, 2025, 1:04 PM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 67033289Foundation match help | Jimmie Klein | Leonard Waters-Howell | Jul 15, 2025, 11:33 AM |