Gilbert McLaughlin DVM
litzy22@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 23584562Lost package follow-up | Gilbert McLaughlin DVM |  Vilma Gusikowski | May 4, 2026, 7:27 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 19095360Restock alert for backorder | Gilbert McLaughlin DVM |  Chaz Renner | Mar 22, 2026, 4:31 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 52925166Return after 30-day window | Gilbert McLaughlin DVM |  Amely Pacocha | Mar 2, 2026, 4:06 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 02384537Lost package follow-up | Gilbert McLaughlin DVM |  Darryl Jacobi | Feb 28, 2026, 1:37 AM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 38640938Item authenticity concern | Gilbert McLaughlin DVM |  Lily Raynor | Jan 24, 2026, 1:25 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 07639062Pro discount enrollment | Gilbert McLaughlin DVM |  Mr. Skyla Trantow | Jan 8, 2026, 7:30 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 41389994Store experience feedback | Gilbert McLaughlin DVM | Darryl Jacobi | Dec 14, 2025, 1:11 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 71329024Loyalty points not posting | Gilbert McLaughlin DVM | Darryl Jacobi | Dec 2, 2025, 4:24 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 67193375Return after 30-day window | Gilbert McLaughlin DVM |  Jacklyn Dare | Nov 18, 2025, 10:59 AM |
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 68437820Foundation match help | Gilbert McLaughlin DVM | Chaz Renner | Oct 15, 2025, 5:57 PM |
| 4/5 | More inclusive shade ranges would be huge. | 34983908Shipping cost question | Gilbert McLaughlin DVM |  Mr. Cade Senger | Oct 2, 2025, 11:46 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 60691288Price match request | Gilbert McLaughlin DVM | Mr. Skyla Trantow | Aug 29, 2025, 1:33 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 89133308Birthday gift not received | Gilbert McLaughlin DVM |  Steve O'Conner | Aug 15, 2025, 6:40 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 51764599Where is my order? | Gilbert McLaughlin DVM |  Kaela Friesen | Jun 8, 2025, 2:16 AM |