Gilbert McLaughlin DVM
litzy22@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84076644 | Allergic reaction concern | Solved | Normal | — | Phone | bopisapp | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 23584562 | Lost package follow-up | Solved | Normal | — | Chat | gift-card | 20h | ●Responded | 5/5 | — | — | May 1, 2026 | - | ||
| 34055679 | Cancel order request | Closed | Normal | — | Social | fragrancebopis | 1h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 7, 2026 | ||
| 23206412 | Wrong shade sent | Solved | Low | — | — | 3h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | |||
| 30071785 | App crashes at checkout | Closed | Normal | — | gift-card | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | |||
| 19095360 | Restock alert for backorder | Solved | Low | — | influencerreturnsfragrance | 3h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - | |||
| 93630991 | Order arrived damaged | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 5, 2026 | ||
| 60529573 | Lost package follow-up | Closed | Low | — | Chat | shippingbopisrefund | 6h | ⊘Not fired | — | — | — | Mar 3, 2026 | Mar 7, 2026 | ||
| 52925166 | Return after 30-day window | Solved | Normal | — | Chat | refund | 2d 4h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | ||
| 02384537 | Lost package follow-up | Solved | Normal | — | Phone | influencer | 6h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | ||
| 59107195 | Return after 30-day window | Open | Low | — | Chat | shippingvip | - | —Skipped | — | — | — | Feb 25, 2026 | - | ||
| 12471752 | Where is my order? | Solved | Normal | — | Chat | damagedreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | ||
| 65831819 | Gift card balance question | Closed | Normal | — | Chat | vipsamples | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Jan 30, 2026 | ||
| 01723442 | Item authenticity concern | Solved | Low | — | — | 1d 6h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 38640938 | Item authenticity concern | Closed | Normal | — | shippingfragrance | 4h | ●Responded | 9/11 | — | — | Jan 22, 2026 | Jan 23, 2026 | |||
| 55276764 | Return after 30-day window | Solved | High | — | — | 1d 10h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 36065549 | Item authenticity concern | Solved | High | — | Chat | — | 1d 8h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 26088703 | Wrong shade sent | Solved | Low | — | Social | — | 6h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | ||
| 07639062 | Pro discount enrollment | Solved | Low | — | shippingrefund | 1h | ●Responded | 9/11 | — | — | Jan 7, 2026 | - | |||
| 88386395 | Loyalty points not posting | Closed | Normal | — | refundreturns | 7h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 | |||
| 84800400 | BOPIS pickup not ready | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |||
| 41389994 | Store experience feedback | Closed | Normal | — | Phone | shade-matchsamplesreturns | 2d 22h | ●Responded | 4/5 | — | — | Dec 11, 2025 | Dec 20, 2025 | ||
| 23943091 | Address change after shipping | Solved | Normal | — | bopisvipapp | 6h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |||
| 71329024 | Loyalty points not posting | Solved | Normal | — | Chat | samples | 3h | ●Responded | 2/5 | — | — | Dec 1, 2025 | - | ||
| 40458377 | Birthday gift not received | Solved | Low | — | Chat | bopissamplesloyalty | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | ||
| 13152223 | Insider tier issue | Solved | Normal | — | Chat | fragrancebopisshipping | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 67193375 | Return after 30-day window | Closed | Normal | — | — | 5h | ●Responded | 9/11 | — | — | Nov 17, 2025 | Nov 24, 2025 | |||
| 82806968 | Question about product ingredients | Solved | Low | — | Phone | samplesinfluencer | 18h | ⊘Not fired | — | — | — | Nov 14, 2025 | - | ||
| 86244635 | Lost package follow-up | Solved | Normal | — | Chat | vipbopisloyalty | 8h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 60388788 | Price match request | Solved | Normal | — | viployalty | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 07607753 | Shipping cost question | Solved | High | — | — | 11h | ⊘Not fired | — | — | — | Oct 26, 2025 | - | |||
| 78302209 | Birthday gift not received | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 95496011 | Where is my order? | Closed | Normal | — | Chat | refundfragranceshipping | 2d 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 21, 2025 | ||
| 68437820 | Foundation match help | Solved | High | — | Chat | — | 6h | ●Responded | 2/5 | — | — | Oct 13, 2025 | - | ||
| 63139780 | Wholesale order question | Solved | Normal | — | — | 2d 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |||
| 34983908 | Shipping cost question | Solved | Low | — | damagedfragrance | 20h | ●Responded | 4/5 | — | — | Sep 30, 2025 | - | |||
| 67543266 | Foundation match help | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |||
| 60691288 | Price match request | Solved | Normal | — | returnsgift-card | 6h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - | |||
| 89133308 | Birthday gift not received | Solved | Normal | — | bopis | 1h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | |||
| 66841553 | Discount code not working | Solved | Normal | — | Chat | fragrance | 22h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 96990579 | Wrong shade sent | Closed | Low | — | Phone | shade-matchfragrancegift-card | 6d 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | ||
| 98280261 | Wrong shade sent | Solved | Normal | — | Social | app | 3h | ⊘Not fired | — | — | — | Jun 19, 2025 | - | ||
| 51764599 | Where is my order? | Solved | High | — | wholesalefragrance | 2h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - | |||
| 91354593 | Insider tier issue | Solved | Normal | — | Chat | apployaltygift-card | 4h | ○Sent, no reply | — | — | — | May 30, 2025 | - |