Westley Emard
Atlas Hospitality·edmond.durgan@atlashospitality.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 50919036Gift card balance question | Westley Emard |  Lily Raynor | Mar 23, 2026, 1:08 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 80749542Order arrived damaged | Westley Emard |  Julie Hodkiewicz | Dec 26, 2025, 1:13 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 10962487App crashes at checkout | Westley Emard |  Miss Amber Hintz Sr. | Dec 21, 2025, 5:58 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 61041780Birthday gift not received | Westley Emard |  Faith Hilll | Oct 25, 2025, 8:49 PM |
| 2/5 | Required a receipt, then a screenshot, then a photo of the package. Exhausting. | 84886306Question about product ingredients | Westley Emard |  Eula McKenzie | Oct 14, 2025, 7:35 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 06314654App crashes at checkout | Westley Emard |  Kaela Friesen | Oct 11, 2025, 5:44 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 89561665Insider tier issue | Westley Emard |  Oscar O'Hara | Aug 3, 2025, 10:59 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 74996547Store experience feedback | Westley Emard |  Dr. Mandy McLaughlin | May 29, 2025, 1:58 PM |