Titus King IV
trevor89@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 37987980Address change after shipping | Titus King IV |  Mr. Eliza Gerhold IV | May 19, 2026, 4:49 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 42563977Restock alert for backorder | Titus King IV |  Tommy Kuvalis | May 14, 2026, 3:16 AM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 90602083Influencer code not working | Titus King IV |  Miss Amber Hintz Sr. | Feb 28, 2026, 7:03 AM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 56538395Return after 30-day window | Titus King IV |  Leonard Waters-Howell | Feb 22, 2026, 4:45 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 12548797BOPIS order cancelled at store | Titus King IV |  Vilma Gusikowski | Feb 1, 2026, 1:40 PM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 66042644Insider tier issue | Titus King IV |  Darryl Jacobi | Jan 21, 2026, 12:24 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 74526658App crashes at checkout | Titus King IV |  Steve O'Conner | Dec 21, 2025, 9:40 AM |
| 3/5 | Had to provide proof of purchase three different ways. | 65202029Wrong shade sent | Titus King IV |  Faith Hilll | Oct 6, 2025, 5:34 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 18117473Allergic reaction concern | Titus King IV |  Katrina Johns | Sep 20, 2025, 1:07 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 74654572Pro discount enrollment | Titus King IV |  Chaz Renner | Jul 15, 2025, 1:06 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 45411267Question about product ingredients | Titus King IV |  Yazmin Jast | Jul 9, 2025, 2:20 PM |