Titus King IV
trevor89@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23698478 | Question about product ingredients | Solved | Normal | — | Chat | wholesaleshippingvip | 12h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 37987980 | Address change after shipping | Closed | Normal | — | shade-match | 2d 19h | ●Responded | 4/5 | — | — | May 15, 2026 | May 24, 2026 | |||
| 53387071 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 3h | ⊘Not fired | — | — | — | May 14, 2026 | May 18, 2026 | |||
| 42563977 | Restock alert for backorder | Closed | Normal | — | — | 1d | ●Responded | 7/11 | — | — | May 12, 2026 | May 16, 2026 | |||
| 85322924 | Question about product ingredients | Solved | Urgent | — | Social | — | 1d 10h | ⊘Not fired | — | — | — | May 2, 2026 | - | ||
| 51801491 | Cancel order request | Solved | High | — | — | 22h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |||
| 78877489 | Influencer code not working | Solved | Normal | — | Social | gift-card | 16h | ⊘Not fired | — | — | — | Apr 19, 2026 | - | ||
| 75308421 | Refund not received | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Apr 9, 2026 | - | |||
| 07761700 | Wholesale order question | Solved | High | — | Social | refundbopisvip | 6h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | ||
| 22929702 | Price match request | Closed | Normal | — | shippingdamagedapp | 1d 10h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 5, 2026 | |||
| 94278005 | Refund not received | Solved | Normal | — | Social | apployalty | 1d 13h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | ||
| 01560484 | BOPIS order cancelled at store | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 31425702 | Lost package follow-up | Solved | Normal | — | influencer | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 90602083 | Influencer code not working | Closed | Normal | — | vipgift-cardreturns | 14h | ●Responded | 4/11 | — | — | Feb 26, 2026 | Feb 28, 2026 | |||
| 21513336 | BOPIS pickup not ready | Solved | Low | — | loyaltygift-card | 5h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |||
| 56538395 | Return after 30-day window | Closed | Normal | — | gift-cardreturns | 5h | ●Responded | 3/5 | — | — | Feb 20, 2026 | Feb 24, 2026 | |||
| 58212382 | BOPIS pickup not ready | Pending | Normal | — | gift-cardloyalty | - | —Skipped | — | — | — | Feb 3, 2026 | - | |||
| 12548797 | BOPIS order cancelled at store | Solved | High | — | Chat | bopis | 1h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | ||
| 61473326 | Missing items in shipment | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Jan 13, 2026 | - | |||
| 66042644 | Insider tier issue | Closed | Normal | — | Phone | app | 8d 23h | ●Responded | 1/11 | — | — | Jan 11, 2026 | Jan 21, 2026 | ||
| 74526658 | App crashes at checkout | Closed | Normal | — | refundfragrancevip | 6h | ●Responded | 4/5 | — | — | Dec 20, 2025 | Dec 22, 2025 | |||
| 55543231 | Shipping cost question | Solved | Normal | — | wholesale | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 62198867 | Store experience feedback | Closed | High | — | — | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 24, 2025 | |||
| 64260324 | BOPIS order cancelled at store | Closed | Low | — | bopisvip | 2d 7h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 20, 2025 | |||
| 65202029 | Wrong shade sent | Closed | Normal | — | Phone | damagedloyaltyshade-match | 3d 18h | ●Responded | 3/5 | — | — | Oct 1, 2025 | Oct 7, 2025 | ||
| 08966611 | Wrong shade sent | Closed | Normal | — | Chat | fragranceshade-matchreturns | 19h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 | ||
| 84388185 | Cancel subscription / Auto-replenish | Open | Normal | — | gift-cardfragrance | - | —Skipped | — | — | — | Sep 23, 2025 | - | |||
| 18117473 | Allergic reaction concern | Solved | Normal | — | — | 15h | ●Responded | 9/11 | — | — | Sep 18, 2025 | - | |||
| 51073955 | Klarna / Afterpay split issue | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 18, 2025 | |||
| 23209675 | Loyalty points not posting | Open | Urgent | — | — | - | —Skipped | — | — | — | Sep 12, 2025 | - | |||
| 17061005 | Item authenticity concern | Closed | Normal | — | — | 16h | ⊘Not fired | — | — | — | Aug 8, 2025 | Aug 15, 2025 | |||
| 94250010 | Missing samples in order | Solved | Normal | — | — | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |||
| 21427278 | Store experience feedback | Solved | Normal | — | Phone | loyaltyrefund | 20h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 12793503 | Pro discount enrollment | Solved | Urgent | — | wholesaleshade-matchshipping | 15h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | |||
| 74654572 | Pro discount enrollment | Closed | High | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Jul 14, 2025 | Jul 19, 2025 | ||
| 24416879 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |||
| 45411267 | Question about product ingredients | Solved | High | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - | ||
| 37847093 | Price match request | Solved | Normal | — | — | 3d 11h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |||
| 42138241 | Discount code not working | Solved | Normal | — | Chat | returnsshipping | 2d 20h | ○Sent, no reply | — | — | — | Jun 22, 2025 | - | ||
| 45361047 | App crashes at checkout | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 15, 2025 | - | ||
| 95348374 | Pro discount enrollment | Solved | Normal | — | Social | appsamplesloyalty | 4h | ⊘Not fired | — | — | — | May 22, 2025 | - |