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CustomersTitus King IV

Titus King IV

trevor89@gmail.com
Tickets41Responses11
Showing 1 - 41 of 41
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
23698478Question about product ingredientsSolvedNormalTitus King IV—Julie HodkiewiczChat
wholesaleshippingvip
12h○Sent, no reply———May 18, 2026-
37987980Address change after shippingClosedNormalTitus King IV—Mr. Eliza Gerhold IVEmail
shade-match
2d 19h●Responded4/5——May 15, 2026May 24, 2026
53387071Cancel subscription / Auto-replenishClosedNormalTitus King IV—Tommy KuvalisEmail—3h⊘Not fired———May 14, 2026May 18, 2026
42563977Restock alert for backorderClosedNormalTitus King IV—Tommy KuvalisEmail—1d●Responded7/11——May 12, 2026May 16, 2026
85322924Question about product ingredientsSolvedUrgentTitus King IV—Leonard Waters-HowellSocial—1d 10h⊘Not fired———May 2, 2026-
51801491Cancel order requestSolvedHighTitus King IV—Katrina JohnsEmail—22h○Sent, no reply———Apr 27, 2026-
78877489Influencer code not workingSolvedNormalTitus King IV—Vilma GusikowskiSocial
gift-card
16h⊘Not fired———Apr 19, 2026-
75308421Refund not receivedPendingNormalTitus King IV—Amely PacochaEmail
damaged
-—Skipped———Apr 9, 2026-
07761700Wholesale order questionSolvedHighTitus King IV—Jacklyn DareSocial
refundbopisvip
6h⊘Not fired———Apr 7, 2026-
22929702Price match requestClosedNormalTitus King IV—Darryl JacobiEmail
shippingdamagedapp
1d 10h○Sent, no reply———Apr 1, 2026Apr 5, 2026
94278005Refund not receivedSolvedNormalTitus King IV—Ignatius CummerataSocial
apployalty
1d 13h⊘Not fired———Mar 26, 2026-
01560484BOPIS order cancelled at storeSolvedNormalTitus King IV—Kip Schroeder IVEmail—10h○Sent, no reply———Feb 27, 2026-
31425702Lost package follow-upSolvedNormalTitus King IV—Garth DooleyEmail
influencer
2h○Sent, no reply———Feb 27, 2026-
90602083Influencer code not workingClosedNormalTitus King IV—Miss Amber Hintz Sr.Email
vipgift-cardreturns
14h●Responded4/11——Feb 26, 2026Feb 28, 2026
21513336BOPIS pickup not readySolvedLowTitus King IV—Kaela FriesenEmail
loyaltygift-card
5h○Sent, no reply———Feb 25, 2026-
56538395Return after 30-day windowClosedNormalTitus King IV—Leonard Waters-HowellEmail
gift-cardreturns
5h●Responded3/5——Feb 20, 2026Feb 24, 2026
58212382BOPIS pickup not readyPendingNormalTitus King IV—Faith HilllEmail
gift-cardloyalty
-—Skipped———Feb 3, 2026-
12548797BOPIS order cancelled at storeSolvedHighTitus King IV—Vilma GusikowskiChat
bopis
1h●Responded5/5——Jan 30, 2026-
61473326Missing items in shipmentPendingNormalTitus King IV—Miss Amber Hintz Sr.Email
shade-match
-—Skipped———Jan 13, 2026-
66042644Insider tier issueClosedNormalTitus King IV—Darryl JacobiPhone
app
8d 23h●Responded1/11——Jan 11, 2026Jan 21, 2026
74526658App crashes at checkoutClosedNormalTitus King IV—Steve O'ConnerEmail
refundfragrancevip
6h●Responded4/5——Dec 20, 2025Dec 22, 2025
55543231Shipping cost questionSolvedNormalTitus King IV—Faith HilllEmail
wholesale
6h○Sent, no reply———Dec 12, 2025-
62198867Store experience feedbackClosedHighTitus King IV—Chaz RennerEmail—5h○Sent, no reply———Nov 21, 2025Nov 24, 2025
64260324BOPIS order cancelled at storeClosedLowTitus King IV—Katrina JohnsEmail
bopisvip
2d 7h○Sent, no reply———Nov 15, 2025Nov 20, 2025
65202029Wrong shade sentClosedNormalTitus King IV—Faith HilllPhone
damagedloyaltyshade-match
3d 18h●Responded3/5——Oct 1, 2025Oct 7, 2025
08966611Wrong shade sentClosedNormalTitus King IV—Katrina JohnsChat
fragranceshade-matchreturns
19h○Sent, no reply———Sep 29, 2025Oct 5, 2025
84388185Cancel subscription / Auto-replenishOpenNormalTitus King IV—Tommy KuvalisEmail
gift-cardfragrance
-—Skipped———Sep 23, 2025-
18117473Allergic reaction concernSolvedNormalTitus King IV—Katrina JohnsEmail—15h●Responded9/11——Sep 18, 2025-
51073955Klarna / Afterpay split issueClosedLowTitus King IV—Tommy KuvalisEmail—6h○Sent, no reply———Sep 15, 2025Sep 18, 2025
23209675Loyalty points not postingOpenUrgentTitus King IV—Tommy KuvalisEmail—-—Skipped———Sep 12, 2025-
17061005Item authenticity concernClosedNormalTitus King IV—Kaela FriesenEmail—16h⊘Not fired———Aug 8, 2025Aug 15, 2025
94250010Missing samples in orderSolvedNormalTitus King IV—Kaela FriesenEmail—18h○Sent, no reply———Aug 4, 2025-
21427278Store experience feedbackSolvedNormalTitus King IV—Steve O'ConnerPhone
loyaltyrefund
20h○Sent, no reply———Jul 31, 2025-
12793503Pro discount enrollmentSolvedUrgentTitus King IV—Darryl JacobiEmail
wholesaleshade-matchshipping
15h○Sent, no reply———Jul 26, 2025-
74654572Pro discount enrollmentClosedHighTitus King IV—Chaz RennerChat—4h●Responded5/5——Jul 14, 2025Jul 19, 2025
24416879Cancel subscription / Auto-replenishSolvedNormalTitus King IV—Yazmin JastEmail—6h○Sent, no reply———Jul 9, 2025-
45411267Question about product ingredientsSolvedHighTitus King IV—Yazmin JastChat—5h●Responded5/5——Jul 7, 2025-
37847093Price match requestSolvedNormalTitus King IV—Dr. Mandy McLaughlinEmail—3d 11h○Sent, no reply———Jun 24, 2025-
42138241Discount code not workingSolvedNormalTitus King IV—Faith HilllChat
returnsshipping
2d 20h○Sent, no reply———Jun 22, 2025-
45361047App crashes at checkoutOpenNormalTitus King IV—Mr. Eliza Gerhold IVChat—-—Skipped———Jun 15, 2025-
95348374Pro discount enrollmentSolvedNormalTitus King IV—Kaela FriesenSocial
appsamplesloyalty
4h⊘Not fired———May 22, 2025-
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Properties

Customer
Name
Titus King IV
Email
trevor89@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
545
Last purchase
—
Skin tone
medium
Foundation shade
49C
Skin concerns
uneven-texture
Allergies / restrictions
—
Favorite brands
Olaplex, Rare Beauty, Tatcha, Glossier
YTD spend
1,273
App installed
Yes
App last opened
May 2, 2026
Email subscribed
No
Marketing segment
at-risk
Last purchase amount
—
Total orders
6
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 18, 2026
Responses
Avg rating
4.55