Kayleigh D'Amore
Studio Eleven·roger_lueilwitz99@studio11.co
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 33160646Gift card balance question | May 8, 2026, 1:55 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 22906472Influencer code not working | Apr 17, 2026, 8:23 PM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 78244993Shipping cost question | Mar 6, 2026, 1:23 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 56816580Birthday gift not received | Jan 29, 2026, 3:28 PM | ||
| 3/5 | Issue resolved. Process felt clunky on their end. | 87485636Price match request | Dec 30, 2025, 7:00 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 97623823Loyalty points not posting | Dec 21, 2025, 11:46 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 25127922Lost package follow-up | Oct 1, 2025, 5:22 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 10365726Restock alert for backorder | Jul 11, 2025, 12:08 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 69541895Refund not received | Jun 2, 2025, 1:45 PM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 26954049Restock alert for backorder | May 31, 2025, 6:03 PM |