Wilson Osinski
delores.deckow@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 54181554Influencer code not working | Wilson Osinski |  Vilma Gusikowski | Apr 19, 2026, 10:01 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 45515673BOPIS pickup not ready | Wilson Osinski |  Dr. Mandy McLaughlin | Apr 19, 2026, 12:39 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 70884435BOPIS pickup not ready | Wilson Osinski |  Garth Dooley | Apr 15, 2026, 3:29 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 24461855Pro discount enrollment | Wilson Osinski |  Mr. Lonie Hudson | Feb 2, 2026, 5:43 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 74535103Influencer code not working | Wilson Osinski |  Kip Schroeder IV | Jan 7, 2026, 12:29 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 31589386Influencer code not working | Wilson Osinski | Kip Schroeder IV | Dec 31, 2025, 11:08 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 72393753Missing samples in order | Wilson Osinski | Dr. Mandy McLaughlin | Nov 26, 2025, 8:32 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 69577698Birthday gift not received | Wilson Osinski |  Jacklyn Dare | Nov 7, 2025, 11:51 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 53789598Discount code not working | Wilson Osinski |  Faith Hilll | Oct 12, 2025, 1:44 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 24635521Discount code not working | Wilson Osinski |  Mr. Eliza Gerhold IV | Sep 10, 2025, 10:39 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 35488229Lost package follow-up | Wilson Osinski |  Katrina Johns | Aug 19, 2025, 8:08 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 57886996Influencer code not working | Wilson Osinski | Faith Hilll | Aug 13, 2025, 7:42 AM |
| 3/5 | Integrate the wishlist with stock alerts. | 34886443Pro discount enrollment | Wilson Osinski | Kip Schroeder IV | Jul 24, 2025, 10:03 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 47242238Gift card balance question | Wilson Osinski | Faith Hilll | Jul 15, 2025, 9:03 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 49063100BOPIS order cancelled at store | Wilson Osinski |  Mr. Cade Senger | Jul 4, 2025, 7:25 PM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 94534841Store experience feedback | Wilson Osinski | Vilma Gusikowski | Jun 6, 2025, 7:06 PM |