Wilson Osinski
delores.deckow@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69437182 | Lost package follow-up | Pending | Normal | Wilson Osinski | — |  Lily Raynor | wholesalerefundshade-match | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 45515673 | BOPIS pickup not ready | Solved | Normal | Wilson Osinski | — |  Dr. Mandy McLaughlin | shade-matchsamplesrefund | 3h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |
| 54181554 | Influencer code not working | Solved | High | Wilson Osinski | — |  Vilma Gusikowski | Chat | — | 2d 20h | ●Responded | 3/5 | — | — | Apr 16, 2026 | - |
| 70884435 | BOPIS pickup not ready | Closed | Normal | Wilson Osinski | — |  Garth Dooley | gift-cardappwholesale | 5h | ●Responded | 4/5 | — | — | Apr 14, 2026 | Apr 17, 2026 | |
| 60066154 | App login problem | Closed | Low | Wilson Osinski | — |  Jacklyn Dare | — | 15h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 1, 2026 | |
| 79570655 | Foundation match help | Solved | Normal | Wilson Osinski | — |  Kaela Friesen | Chat | shade-matchfragranceloyalty | 5d 23h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 24461855 | Pro discount enrollment | Closed | Normal | Wilson Osinski | — |  Mr. Lonie Hudson | loyaltybopis | 1d 23h | ●Responded | 4/5 | — | — | Jan 30, 2026 | Feb 5, 2026 | |
| 40848867 | Shipping cost question | Solved | Normal | Wilson Osinski | — |  Mr. Skyla Trantow | Chat | — | 19h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 86592309 | Return after 30-day window | Solved | Low | Wilson Osinski | — | Mr. Skyla Trantow | Social | — | 13h | ⊘Not fired | — | — | — | Jan 12, 2026 | - |
| 74535103 | Influencer code not working | Closed | Low | Wilson Osinski | — |  Kip Schroeder IV | Phone | loyaltyrefund | 13h | ●Responded | 5/5 | — | — | Jan 4, 2026 | Jan 7, 2026 |
| 71371823 | App crashes at checkout | Pending | High | Wilson Osinski | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 31589386 | Influencer code not working | Solved | Normal | Wilson Osinski | — | Kip Schroeder IV | shade-matchloyaltybopis | 14h | ●Responded | 3/5 | — | — | Dec 30, 2025 | - | |
| 28194274 | Pro discount enrollment | Solved | Normal | Wilson Osinski | — |  Mr. Cade Senger | Social | refundshipping | 6h | ⊘Not fired | — | — | — | Dec 21, 2025 | - |
| 14591334 | Gift card balance question | Closed | Normal | Wilson Osinski | — |  Leonard Waters-Howell | shade-match | 18h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 27, 2025 | |
| 21461541 | Where is my order? | Solved | Normal | Wilson Osinski | — | Kip Schroeder IV | Social | bopisreturnsapp | 14h | ⊘Not fired | — | — | — | Dec 11, 2025 | - |
| 72393753 | Missing samples in order | Closed | Low | Wilson Osinski | — | Dr. Mandy McLaughlin | bopisdamagedreturns | 5h | ●Responded | 10/11 | — | — | Nov 24, 2025 | Dec 1, 2025 | |
| 27460748 | Price match request | Closed | Normal | Wilson Osinski | — |  Oscar O'Hara | Chat | bopissamples | 11h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 15, 2025 |
| 28835722 | Wholesale order question | Solved | Low | Wilson Osinski | — | Mr. Skyla Trantow | Phone | — | 6h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 69577698 | Birthday gift not received | Closed | Normal | Wilson Osinski | — | Jacklyn Dare | Chat | wholesale | 6h | ●Responded | 2/5 | — | — | Nov 6, 2025 | Nov 10, 2025 |
| 41544226 | Item authenticity concern | Open | Normal | Wilson Osinski | — |  Chaz Renner | returnssamples | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 93484651 | Klarna / Afterpay split issue | Solved | Normal | Wilson Osinski | — |  Miss Amber Hintz Sr. | fragrancesamples | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 15916284 | Allergic reaction concern | Solved | Urgent | Wilson Osinski | — | Miss Amber Hintz Sr. | returnsapp | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 81776876 | Loyalty points not posting | Solved | Normal | Wilson Osinski | — | Oscar O'Hara | returns | 2d 1h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 66833423 | Discount code not working | Solved | Normal | Wilson Osinski | — | Lily Raynor | Social | wholesaleinfluencerapp | 20h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 53789598 | Discount code not working | Solved | Normal | Wilson Osinski | — |  Faith Hilll | bopisgift-cardreturns | 1d 5h | ●Responded | 4/11 | — | — | Oct 9, 2025 | - | |
| 52570598 | Order arrived damaged | Solved | Normal | Wilson Osinski | — | Faith Hilll | Chat | wholesalesamples | 8h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 59673045 | App login problem | Solved | Urgent | Wilson Osinski | — | Kaela Friesen | bopis | 1h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 24635521 | Discount code not working | Closed | High | Wilson Osinski | — | Mr. Eliza Gerhold IV | shade-match | 1h | ●Responded | 10/11 | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 63552731 | Cancel order request | Solved | Normal | Wilson Osinski | — |  Amely Pacocha | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 91834303 | Price match request | Solved | Low | Wilson Osinski | — |  Ignatius Cummerata | Chat | — | 9h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 88921360 | Pro discount enrollment | Closed | Urgent | Wilson Osinski | — | Mr. Lonie Hudson | shade-matchgift-card | 12h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 27, 2025 | |
| 35488229 | Lost package follow-up | Solved | Normal | Wilson Osinski | — |  Katrina Johns | Chat | wholesalerefund | 12h | ●Responded | 10/11 | — | — | Aug 17, 2025 | - |
| 57886996 | Influencer code not working | Solved | High | Wilson Osinski | — | Faith Hilll | Chat | returnsloyalty | 1h | ●Responded | 10/11 | — | — | Aug 12, 2025 | - |
| 34886443 | Pro discount enrollment | Closed | Normal | Wilson Osinski | — | Kip Schroeder IV | Chat | gift-cardfragrance | 6h | ●Responded | 3/5 | — | — | Jul 24, 2025 | Jul 31, 2025 |
| 40404987 | App login problem | Solved | Normal | Wilson Osinski | — |  Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 99849490 | Shipping cost question | Solved | Normal | Wilson Osinski | — |  Yazmin Jast | app | 1d 16h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | |
| 47242238 | Gift card balance question | Closed | High | Wilson Osinski | — | Faith Hilll | damagedsamplesapp | 1d 22h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 49063100 | BOPIS order cancelled at store | Solved | Normal | Wilson Osinski | — | Mr. Cade Senger | vipfragrance | 2h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |
| 21642912 | Question about product ingredients | Solved | Normal | Wilson Osinski | — | Lily Raynor | Chat | fragrancesampleswholesale | 20h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - |
| 94534841 | Store experience feedback | Solved | Normal | Wilson Osinski | — | Vilma Gusikowski | apployalty | 2h | ●Responded | 2/5 | — | — | Jun 6, 2025 | - | |
| 56014998 | Influencer code not working | Closed | Normal | Wilson Osinski | — | Mr. Skyla Trantow | influencerfragrance | 8d 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 17, 2025 | |
| 06064707 | Order arrived damaged | Closed | Low | Wilson Osinski | — | Jacklyn Dare | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 8, 2025 |
| 68992477 | Loyalty points not posting | Closed | Normal | Wilson Osinski | — | Dr. Mandy McLaughlin | appshade-match | 4h | ⊘Not fired | — | — | — | May 30, 2025 | May 31, 2025 |