Freda Koepp
brenda41@gmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Bring back the old loyalty point structure. | 02841711Wrong shade sent | Freda Koepp |  Yazmin Jast | Jan 20, 2026, 7:34 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 59637906Restock alert for backorder | Freda Koepp |  Vilma Gusikowski | Dec 30, 2025, 8:36 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 58230549Price match request | Freda Koepp |  Leonard Waters-Howell | Sep 7, 2025, 4:52 PM |
| 2/5 | Improve the in-store digital experience. | 14294068App login problem | Freda Koepp |  Kip Schroeder IV | Jun 12, 2025, 5:41 AM |
| 1/5 | Foundation arrived completely shattered and they offered 5 dollars store credit. | 50181988Pro discount enrollment | Freda Koepp |  Garth Dooley | Jun 7, 2025, 1:23 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 40850011Foundation match help | Freda Koepp |  Eula McKenzie | May 29, 2025, 5:30 PM |