Davin Schaden
Modern Mercantile·ryan_cremin79@modernmerc.co
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked. Nothing special, nothing bad. | 90975436App login problem | Davin Schaden |  Dr. Mandy McLaughlin | May 26, 2026, 9:28 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 96403648Missing items in shipment | Davin Schaden |  Yazmin Jast | Apr 19, 2026, 2:20 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 07361640Loyalty points not posting | Davin Schaden |  Chaz Renner | Mar 4, 2026, 9:10 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 80863876Influencer code not working | Davin Schaden |  Garth Dooley | Dec 7, 2025, 2:29 PM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 59228833Missing samples in order | Davin Schaden |  Kaela Friesen | Nov 3, 2025, 12:55 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 89413999BOPIS pickup not ready | Davin Schaden | Kaela Friesen | Nov 2, 2025, 2:53 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 56664390BOPIS order cancelled at store | Davin Schaden |  Eula McKenzie | Aug 22, 2025, 9:24 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 98434214Klarna / Afterpay split issue | Davin Schaden | Yazmin Jast | Jul 5, 2025, 11:25 PM |
| 5/5 | Easier returns from international addresses. | 54134961Shipping cost question | Davin Schaden |  Tommy Kuvalis | Jun 3, 2025, 11:10 PM |