Betsy Kreiger
jonathan.nicolas@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 93347493Loyalty points not posting | Betsy Kreiger |  Steve O'Conner | Apr 3, 2026, 1:29 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 63514128Cancel order request | Betsy Kreiger |  Leonard Waters-Howell | Feb 22, 2026, 7:47 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 65540472BOPIS pickup not ready | Betsy Kreiger |  Kaela Friesen | Feb 7, 2026, 9:15 AM |
| 2/5 | Promised a callback that never came. | 05417790Foundation match help | Betsy Kreiger |  Amely Pacocha | Jan 17, 2026, 7:04 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 25161526Allergic reaction concern | Betsy Kreiger | Steve O'Conner | Jan 2, 2026, 3:06 AM |
| 5/5 | Bring back the old loyalty point structure. | 30983763Insider tier issue | Betsy Kreiger | Amely Pacocha | Dec 18, 2025, 7:38 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 49963535App crashes at checkout | Betsy Kreiger |  Tommy Kuvalis | Dec 7, 2025, 8:04 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 67896386Restock alert for backorder | Betsy Kreiger |  Lily Raynor | Aug 12, 2025, 9:32 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 16140526App crashes at checkout | Betsy Kreiger |  Garth Dooley | Aug 3, 2025, 12:12 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 99310097Price match request | Betsy Kreiger |  Chaz Renner | Jun 30, 2025, 12:32 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 48578396Cancel subscription / Auto-replenish | Betsy Kreiger |  Mr. Skyla Trantow | Jun 28, 2025, 1:08 PM |