Betsy Kreiger
jonathan.nicolas@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28761159 | Restock alert for backorder | Closed | Low | Betsy Kreiger | — |  Mr. Lonie Hudson | returnsbopisloyalty | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 21, 2026 | |
| 50239129 | Store experience feedback | Solved | Normal | Betsy Kreiger | — |  Kaela Friesen | shippingshade-match | 4h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 36790076 | Order arrived damaged | Closed | Normal | Betsy Kreiger | — |  Eula McKenzie | — | 5h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 7, 2026 | |
| 76994329 | Cancel subscription / Auto-replenish | Solved | Low | Betsy Kreiger | — |  Julie Hodkiewicz | Chat | — | 9d 10h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - |
| 93347493 | Loyalty points not posting | Solved | Urgent | Betsy Kreiger | — |  Steve O'Conner | — | 3h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 12409880 | Price match request | Solved | Low | Betsy Kreiger | — |  Lily Raynor | fragrancebopisdamaged | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 25291084 | BOPIS order cancelled at store | Solved | Normal | Betsy Kreiger | — |  Mr. Cade Senger | Phone | appfragrance | 2d 2h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 54127670 | Missing items in shipment | Pending | Normal | Betsy Kreiger | — |  Dr. Mandy McLaughlin | Chat | samples | - | —Skipped | — | — | — | Feb 26, 2026 | - |
| 63514128 | Cancel order request | Closed | Urgent | Betsy Kreiger | — |  Leonard Waters-Howell | bopis | 7d 5h | ●Responded | 2/5 | — | — | Feb 13, 2026 | Feb 23, 2026 | |
| 65540472 | BOPIS pickup not ready | Solved | Normal | Betsy Kreiger | — | Kaela Friesen | bopisshade-matchsamples | 1h | ●Responded | 10/11 | — | — | Feb 6, 2026 | - | |
| 05417790 | Foundation match help | Solved | Normal | Betsy Kreiger | — |  Amely Pacocha | vipshippingloyalty | 5h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - | |
| 79137411 | Store experience feedback | Pending | Normal | Betsy Kreiger | — |  Kip Schroeder IV | bopisreturns | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 07761887 | App login problem | Closed | Normal | Betsy Kreiger | — |  Jacklyn Dare | returnsdamagedvip | 9h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 25460637 | Pro discount enrollment | Solved | Normal | Betsy Kreiger | — | Steve O'Conner | Chat | returnsvipsamples | 1d 17h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 25161526 | Allergic reaction concern | Solved | Low | Betsy Kreiger | — | Steve O'Conner | damaged | 1d | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | |
| 30983763 | Insider tier issue | Solved | Normal | Betsy Kreiger | — | Amely Pacocha | Phone | damagedgift-cardfragrance | 6h | ●Responded | 5/5 | — | — | Dec 16, 2025 | - |
| 43533232 | App crashes at checkout | Solved | Normal | Betsy Kreiger | — | Dr. Mandy McLaughlin | damagedshippingfragrance | 4h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 20204089 | BOPIS pickup not ready | Closed | Normal | Betsy Kreiger | — | Dr. Mandy McLaughlin | Chat | shippingrefundsamples | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 8, 2025 |
| 49963535 | App crashes at checkout | Closed | Low | Betsy Kreiger | — |  Tommy Kuvalis | — | 19h | ●Responded | 4/5 | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 64507213 | Gift card balance question | Closed | Normal | Betsy Kreiger | — |  Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |
| 93214910 | BOPIS order cancelled at store | Closed | High | Betsy Kreiger | — | Lily Raynor | returnsvipshipping | 23h | ⊘Not fired | — | — | — | Nov 25, 2025 | Nov 29, 2025 | |
| 12618537 | Return after 30-day window | Solved | Normal | Betsy Kreiger | — | Kip Schroeder IV | influencervip | 2d 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 02434209 | Missing items in shipment | Solved | Normal | Betsy Kreiger | — | Mr. Skyla Trantow | Social | — | 5h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 13938139 | Shipping cost question | Solved | Normal | Betsy Kreiger | — | Kaela Friesen | Chat | bopisappshade-match | 16h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 45025377 | Cancel order request | Pending | Normal | Betsy Kreiger | — | Tommy Kuvalis | Chat | shippingwholesale | - | —Skipped | — | — | — | Oct 29, 2025 | - |
| 92360146 | Cancel order request | Solved | Urgent | Betsy Kreiger | — |  Ignatius Cummerata | loyaltysamplesshipping | 18h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 91745092 | Missing samples in order | Solved | Normal | Betsy Kreiger | — | Mr. Cade Senger | — | 20h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 68386748 | Store experience feedback | Closed | Normal | Betsy Kreiger | — | Leonard Waters-Howell | Chat | app | 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 3, 2025 |
| 25324698 | Store experience feedback | Solved | Normal | Betsy Kreiger | — |  Faith Hilll | gift-cardshade-match | 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 67896386 | Restock alert for backorder | Solved | Normal | Betsy Kreiger | — | Lily Raynor | Chat | damagedsamplesfragrance | 18h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - |
| 16140526 | App crashes at checkout | Solved | Low | Betsy Kreiger | — |  Garth Dooley | Phone | — | 11h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - |
| 28302988 | Item authenticity concern | Solved | Normal | Betsy Kreiger | — | Mr. Skyla Trantow | Social | influencerviployalty | 3h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 29129331 | Wholesale order question | Closed | Normal | Betsy Kreiger | — | Steve O'Conner | Chat | influencerloyaltyreturns | 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 75668092 | BOPIS order cancelled at store | Pending | Low | Betsy Kreiger | — | Mr. Skyla Trantow | Phone | refundreturns | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 99310097 | Price match request | Solved | High | Betsy Kreiger | — |  Chaz Renner | — | 2h | ●Responded | 4/5 | — | — | Jun 28, 2025 | - | |
| 48578396 | Cancel subscription / Auto-replenish | Closed | High | Betsy Kreiger | — | Mr. Skyla Trantow | Phone | wholesalegift-card | 22h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jul 1, 2025 |
| 88307144 | Influencer code not working | Solved | Normal | Betsy Kreiger | — |  Miss Amber Hintz Sr. | gift-cardshade-match | 22h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 30794772 | Item authenticity concern | Closed | Normal | Betsy Kreiger | — | Tommy Kuvalis | app | 4d 20h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 30582281 | Pro discount enrollment | Solved | Low | Betsy Kreiger | — | Ignatius Cummerata | app | 9h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 60699516 | Missing samples in order | Open | Normal | Betsy Kreiger | — | Mr. Cade Senger | app | - | —Skipped | — | — | — | Jun 6, 2025 | - |