Shelia Ritchie
jaron.auer@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 84987587Wholesale order question | Shelia Ritchie |  Ignatius Cummerata | Apr 10, 2026, 6:22 PM |
| 4/5 | Better packaging — less plastic. | 27770392Wrong shade sent | Shelia Ritchie |  Julie Hodkiewicz | Mar 25, 2026, 6:45 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 67084564Influencer code not working | Shelia Ritchie |  Eula McKenzie | Mar 13, 2026, 9:20 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 25580055Wholesale order question | Shelia Ritchie |  Mr. Cade Senger | Feb 9, 2026, 1:45 AM |
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 67642282Order arrived damaged | Shelia Ritchie |  Dr. Mandy McLaughlin | Dec 20, 2025, 11:32 PM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 62123985Loyalty points not posting | Shelia Ritchie |  Jacklyn Dare | Oct 25, 2025, 3:19 PM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 50632455App crashes at checkout | Shelia Ritchie |  Tommy Kuvalis | Oct 11, 2025, 9:35 AM |