Alan Weissnat
tessie_metz39@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 87406692Discount code not working | Alan Weissnat |  Oscar O'Hara | May 15, 2026, 12:19 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 55413876Discount code not working | Alan Weissnat |  Chaz Renner | May 11, 2026, 7:13 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 80100048Discount code not working | Alan Weissnat |  Yazmin Jast | May 10, 2026, 3:20 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 34233607Where is my order? | Alan Weissnat |  Julie Hodkiewicz | May 10, 2026, 1:55 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 27657238Order arrived damaged | Alan Weissnat |  Tommy Kuvalis | May 8, 2026, 10:18 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 17004814Refund not received | Alan Weissnat |  Mr. Skyla Trantow | May 3, 2026, 11:22 PM |
| 4/5 | Better samples program — let me actually pick what I want to try. | 04882560Where is my order? | Alan Weissnat |  Garth Dooley | Apr 27, 2026, 10:38 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 82079863Store experience feedback | Alan Weissnat |  Ignatius Cummerata | Mar 21, 2026, 5:06 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 33120417Pro discount enrollment | Alan Weissnat | Chaz Renner | Mar 7, 2026, 8:20 AM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 83753788Address change after shipping | Alan Weissnat |  Dr. Mandy McLaughlin | Jan 29, 2026, 8:05 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 43040651Loyalty points not posting | Alan Weissnat |  Lily Raynor | Jan 22, 2026, 8:51 AM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 79478000Restock alert for backorder | Alan Weissnat |  Katrina Johns | Sep 26, 2025, 8:45 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 70365566Store experience feedback | Alan Weissnat | Dr. Mandy McLaughlin | Sep 20, 2025, 5:40 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 84506363Order arrived damaged | Alan Weissnat |  Faith Hilll | Jul 14, 2025, 10:47 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 80913781Missing items in shipment | Alan Weissnat |  Miss Amber Hintz Sr. | Jun 28, 2025, 9:05 PM |
| 5/5 | More fragrance education in the app. | 31523625Cancel order request | Alan Weissnat | Miss Amber Hintz Sr. | Jun 27, 2025, 9:55 AM |