Dr. Donavon Sporer
kavon65@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 72974401Klarna / Afterpay split issue | Dr. Donavon Sporer |  Amely Pacocha | May 16, 2026, 7:12 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 35179818Shipping cost question | Dr. Donavon Sporer |  Mr. Lonie Hudson | May 11, 2026, 2:07 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 96450416Shipping cost question | Dr. Donavon Sporer |  Julie Hodkiewicz | Mar 6, 2026, 11:00 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 17552001Item authenticity concern | Dr. Donavon Sporer |  Dr. Mandy McLaughlin | Feb 2, 2026, 4:30 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 28081374Loyalty points not posting | Dr. Donavon Sporer |  Oscar O'Hara | Jan 1, 2026, 9:37 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 57414377App crashes at checkout | Dr. Donavon Sporer |  Mr. Skyla Trantow | Nov 22, 2025, 9:12 AM |
| 5/5 | The app guided me to the right products without being pushy. | 62051759Klarna / Afterpay split issue | Dr. Donavon Sporer |  Katrina Johns | Sep 23, 2025, 3:40 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 92556643Missing samples in order | Dr. Donavon Sporer |  Kip Schroeder IV | Sep 14, 2025, 6:03 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 24295338Return after 30-day window | Dr. Donavon Sporer |  Leonard Waters-Howell | Sep 9, 2025, 1:32 PM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 44924587Allergic reaction concern | Dr. Donavon Sporer | Leonard Waters-Howell | Jul 25, 2025, 2:44 PM |