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CustomersMr. Helene Stark

Mr. Helene Stark

phillip54@hotmail.com
Tickets29Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Color match through the app worked perfectly. Foundation is spot on.68827574Shipping cost questionMr. Helene StarkChaz RennerMay 13, 2026, 4:50 AM
1/5Three weeks, four agents, still no refund.73322041Klarna / Afterpay split issueMr. Helene StarkJulie HodkiewiczApr 6, 2026, 5:49 AM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.14127824Return after 30-day windowMr. Helene StarkMr. Eliza Gerhold IVMar 20, 2026, 6:29 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.91147720Insider tier issueMr. Helene StarkMr. Lonie HudsonOct 6, 2025, 5:11 AM
2/5Welcome email had broken links.45812834Item authenticity concernMr. Helene StarkLeonard Waters-HowellAug 22, 2025, 12:30 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.56946382BOPIS pickup not readyMr. Helene StarkMiss Amber Hintz Sr.Jul 4, 2025, 3:54 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.14419945Order arrived damagedMr. Helene StarkKaela FriesenJun 11, 2025, 6:12 AM
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Properties

Customer
Name
Mr. Helene Stark
Email
phillip54@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
6,283
Lifetime spend
4,901
Last purchase
May 19, 2026
Skin tone
fair
Foundation shade
49P
Skin concerns
—
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Estée Lauder, Tatcha, Fenty Beauty, Charlotte Tilbury
YTD spend
2,856
App installed
Yes
App last opened
Apr 15, 2026
Email subscribed
No
Marketing segment
high-value
Last purchase amount
—
Total orders
29
Preferred category
—
Tickets
Tickets
29
Last seen
May 11, 2026
Responses
Avg rating
4.43