Mr. Helene Stark
phillip54@hotmail.com
Showing 1 - 29 of 29
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68827574 | Shipping cost question | Closed | Normal | Mr. Helene Stark | — |  Chaz Renner | Chat | samplesvip | 1h | ●Responded | 5/5 | — | — | May 11, 2026 | May 15, 2026 |
| 34329566 | Pro discount enrollment | Closed | Normal | Mr. Helene Stark | — |  Ignatius Cummerata | vip | 4h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 50809295 | Missing samples in order | Solved | Low | Mr. Helene Stark | — |  Leonard Waters-Howell | shippingfragrancebopis | 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 47188551 | Return after 30-day window | Solved | Normal | Mr. Helene Stark | — |  Oscar O'Hara | Phone | influencersamplesbopis | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 73322041 | Klarna / Afterpay split issue | Closed | Normal | Mr. Helene Stark | — |  Julie Hodkiewicz | fragrancevipdamaged | 5d 20h | ●Responded | 1/5 | — | — | Mar 29, 2026 | Apr 11, 2026 | |
| 63532487 | Insider tier issue | Closed | Low | Mr. Helene Stark | — |  Mr. Cade Senger | loyaltyfragrancerefund | 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 14127824 | Return after 30-day window | Solved | High | Mr. Helene Stark | — |  Mr. Eliza Gerhold IV | vip | 1d 1h | ●Responded | 9/11 | — | — | Mar 18, 2026 | - | |
| 11933329 | Item authenticity concern | Solved | Urgent | Mr. Helene Stark | — |  Katrina Johns | Chat | — | 6d 17h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 51647437 | Insider tier issue | Solved | Normal | Mr. Helene Stark | — |  Lily Raynor | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 32211319 | Wrong shade sent | Closed | Normal | Mr. Helene Stark | — |  Jacklyn Dare | Chat | fragrancereturnsshipping | 13h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 2, 2026 |
| 79511065 | Question about product ingredients | Open | Normal | Mr. Helene Stark | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 42296561 | Lost package follow-up | Solved | Urgent | Mr. Helene Stark | — |  Garth Dooley | influencerloyalty | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 44136160 | Item authenticity concern | Pending | Normal | Mr. Helene Stark | — |  Miss Amber Hintz Sr. | Phone | appshippinginfluencer | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 31060825 | Loyalty points not posting | Open | Normal | Mr. Helene Stark | — | Mr. Cade Senger | fragrance | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 42521357 | Allergic reaction concern | Closed | Low | Mr. Helene Stark | — | Mr. Cade Senger | fragrancesamplesrefund | 2h | ⊘Not fired | — | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 53555613 | BOPIS pickup not ready | Solved | Low | Mr. Helene Stark | — |  Steve O'Conner | shade-match | 1h | ⊘Not fired | — | — | — | Nov 4, 2025 | - | |
| 45255296 | Influencer code not working | Solved | Normal | Mr. Helene Stark | — |  Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - |
| 43693690 | Discount code not working | Solved | Normal | Mr. Helene Stark | — |  Faith Hilll | Social | samplesvip | 2h | ⊘Not fired | — | — | — | Oct 5, 2025 | - |
| 91147720 | Insider tier issue | Solved | Normal | Mr. Helene Stark | — |  Mr. Lonie Hudson | Phone | — | 1d | ●Responded | 5/5 | — | — | Oct 4, 2025 | - |
| 70826508 | Cancel order request | Closed | Normal | Mr. Helene Stark | — |  Vilma Gusikowski | Chat | vipsamplesbopis | 2d | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 |
| 52885943 | Influencer code not working | Solved | Normal | Mr. Helene Stark | — |  Eula McKenzie | damagedinfluencer | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 32209794 | Loyalty points not posting | Closed | Low | Mr. Helene Stark | — | Chaz Renner | Chat | app | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 |
| 45812834 | Item authenticity concern | Solved | Normal | Mr. Helene Stark | — | Leonard Waters-Howell | Chat | — | 7d 3h | ●Responded | 2/5 | — | — | Aug 14, 2025 | - |
| 59547866 | Missing samples in order | Solved | Normal | Mr. Helene Stark | — | Jacklyn Dare | Social | samplesreturnsfragrance | 10h | ⊘Not fired | — | — | — | Aug 2, 2025 | - |
| 89116802 | Allergic reaction concern | Open | Normal | Mr. Helene Stark | — |  Kaela Friesen | Chat | damaged | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 56946382 | BOPIS pickup not ready | Closed | High | Mr. Helene Stark | — | Miss Amber Hintz Sr. | Chat | refundshipping | 2h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 4, 2025 |
| 21043664 | BOPIS pickup not ready | Pending | High | Mr. Helene Stark | — | Julie Hodkiewicz | Chat | fragrance | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 36978136 | Allergic reaction concern | Solved | Low | Mr. Helene Stark | — |  Kip Schroeder IV | shade-matchrefund | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 14419945 | Order arrived damaged | Closed | Normal | Mr. Helene Stark | — | Kaela Friesen | — | 4h | ●Responded | 5/5 | — | — | Jun 9, 2025 | Jun 15, 2025 |