Maureen Schoen
elroy49@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 40591246Allergic reaction concern | Maureen Schoen |  Yazmin Jast | Apr 21, 2026, 10:57 AM |
| 5/5 | The app guided me to the right products without being pushy. | 84209744Insider tier issue | Maureen Schoen | Yazmin Jast | Mar 11, 2026, 12:32 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 48426973Missing items in shipment | Maureen Schoen |  Darryl Jacobi | Oct 23, 2025, 10:08 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 73750383Loyalty points not posting | Maureen Schoen |  Vilma Gusikowski | Oct 21, 2025, 9:36 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 76252691Influencer code not working | Maureen Schoen |  Dr. Mandy McLaughlin | Oct 17, 2025, 8:35 AM |
| 1/11 | Had a terrible refund experience. Would steer friends elsewhere. | 77527730Foundation match help | Maureen Schoen | Dr. Mandy McLaughlin | Oct 6, 2025, 4:57 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 28433135App login problem | Maureen Schoen |  Kip Schroeder IV | Oct 4, 2025, 3:04 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 49926674Klarna / Afterpay split issue | Maureen Schoen | Darryl Jacobi | Aug 15, 2025, 10:07 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 06669343Lost package follow-up | Maureen Schoen |  Ignatius Cummerata | Aug 11, 2025, 6:00 PM |
| 1/5 | The app, website, and store gave me three different return policies. | 91294179Pro discount enrollment | Maureen Schoen |  Mr. Cade Senger | Aug 8, 2025, 2:50 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 54300364Birthday gift not received | Maureen Schoen | Kip Schroeder IV | Aug 4, 2025, 2:12 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 01059151Foundation match help | Maureen Schoen |  Chaz Renner | Jul 23, 2025, 5:05 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 68889055App login problem | Maureen Schoen | Dr. Mandy McLaughlin | Jun 9, 2025, 1:44 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 66734415Missing samples in order | Maureen Schoen |  Lily Raynor | Jun 4, 2025, 11:38 AM |