Maureen Schoen
elroy49@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20759886 | Missing samples in order | Solved | High | Maureen Schoen | — |  Leonard Waters-Howell | Phone | — | 18h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 20556472 | Influencer code not working | Solved | Normal | Maureen Schoen | — |  Oscar O'Hara | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 40591246 | Allergic reaction concern | Closed | Normal | Maureen Schoen | — |  Yazmin Jast | — | 6h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 23, 2026 | |
| 39522595 | Cancel order request | Pending | Normal | Maureen Schoen | — |  Miss Amber Hintz Sr. | appdamaged | - | —Skipped | — | — | — | Apr 15, 2026 | - | |
| 45946820 | Item authenticity concern | Solved | Low | Maureen Schoen | — |  Julie Hodkiewicz | Social | refunddamagedfragrance | 20h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 56641971 | App crashes at checkout | Open | Normal | Maureen Schoen | — |  Faith Hilll | Chat | refund | - | —Skipped | — | — | — | Apr 1, 2026 | - |
| 53338265 | Missing items in shipment | Solved | Normal | Maureen Schoen | — |  Ignatius Cummerata | damaged | 16h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 32626013 | Loyalty points not posting | Solved | Normal | Maureen Schoen | — |  Dr. Mandy McLaughlin | Chat | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 32823574 | Cancel order request | Closed | Normal | Maureen Schoen | — | Yazmin Jast | Phone | shade-matchshippingvip | 1d 16h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 23, 2026 |
| 59538125 | Pro discount enrollment | Solved | High | Maureen Schoen | — |  Katrina Johns | — | 1d 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 84209744 | Insider tier issue | Solved | Urgent | Maureen Schoen | — | Yazmin Jast | gift-cardshipping | 9h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - | |
| 85150404 | Cancel subscription / Auto-replenish | Open | High | Maureen Schoen | — |  Garth Dooley | Chat | gift-card | - | —Skipped | — | — | — | Feb 26, 2026 | - |
| 28482330 | Allergic reaction concern | Closed | Normal | Maureen Schoen | — |  Lily Raynor | Social | damagedrefund | 1d 12h | ⊘Not fired | — | — | — | Feb 3, 2026 | Feb 11, 2026 |
| 75666020 | Lost package follow-up | Solved | High | Maureen Schoen | — | Ignatius Cummerata | shipping | 20h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 42401226 | App crashes at checkout | Solved | High | Maureen Schoen | — |  Mr. Lonie Hudson | Chat | samplesbopis | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 54977329 | Price match request | Solved | Normal | Maureen Schoen | — |  Darryl Jacobi | fragrancereturnswholesale | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | - | |
| 72953220 | Insider tier issue | Pending | Normal | Maureen Schoen | — | Yazmin Jast | appinfluencerloyalty | - | —Skipped | — | — | — | Jan 5, 2026 | - | |
| 05898627 | Discount code not working | Closed | Normal | Maureen Schoen | — |  Steve O'Conner | samplesvip | 1d | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 87517386 | Klarna / Afterpay split issue | Closed | Normal | Maureen Schoen | — |  Tommy Kuvalis | Chat | influencer | 1d 9h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Nov 29, 2025 |
| 14625847 | Shipping cost question | Solved | Normal | Maureen Schoen | — | Mr. Lonie Hudson | Chat | — | 2d 10h | ⊘Not fired | — | — | — | Nov 20, 2025 | - |
| 02708169 | Shipping cost question | Solved | Normal | Maureen Schoen | — | Ignatius Cummerata | damaged | 2h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |
| 82072314 | Insider tier issue | Solved | Urgent | Maureen Schoen | — |  Vilma Gusikowski | Chat | bopisreturnsloyalty | 22h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 48426973 | Missing items in shipment | Solved | Normal | Maureen Schoen | — | Darryl Jacobi | vipreturns | 1h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 73750383 | Loyalty points not posting | Solved | High | Maureen Schoen | — | Vilma Gusikowski | Chat | shippingapp | 3h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - |
| 76252691 | Influencer code not working | Solved | Normal | Maureen Schoen | — | Dr. Mandy McLaughlin | damagedvip | 16h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |
| 12927085 | Wholesale order question | Pending | Normal | Maureen Schoen | — |  Kip Schroeder IV | shippingsamplesvip | - | —Skipped | — | — | — | Oct 13, 2025 | - | |
| 28433135 | App login problem | Closed | Low | Maureen Schoen | — | Kip Schroeder IV | influencerappfragrance | 12h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 6, 2025 | |
| 77527730 | Foundation match help | Solved | Normal | Maureen Schoen | — | Dr. Mandy McLaughlin | Chat | refundvip | 7d 13h | ●Responded | 1/11 | — | — | Sep 28, 2025 | - |
| 18785343 | Klarna / Afterpay split issue | Solved | Normal | Maureen Schoen | — |  Chaz Renner | returns | 2d 23h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 24571853 | Lost package follow-up | Closed | Normal | Maureen Schoen | — | Leonard Waters-Howell | Chat | samplesviprefund | 6h | ⊘Not fired | — | — | — | Sep 23, 2025 | Sep 28, 2025 |
| 38730235 | Loyalty points not posting | Solved | Normal | Maureen Schoen | — | Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 49926674 | Klarna / Afterpay split issue | Solved | Normal | Maureen Schoen | — | Darryl Jacobi | Chat | refund | 1h | ●Responded | 3/5 | — | — | Aug 14, 2025 | - |
| 06669343 | Lost package follow-up | Solved | Normal | Maureen Schoen | — | Ignatius Cummerata | refund | 1d 3h | ●Responded | 4/5 | — | — | Aug 9, 2025 | - | |
| 54300364 | Birthday gift not received | Solved | Normal | Maureen Schoen | — | Kip Schroeder IV | shipping | 2d 4h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - | |
| 91294179 | Pro discount enrollment | Solved | High | Maureen Schoen | — |  Mr. Cade Senger | refundbopiswholesale | 8d 17h | ●Responded | 1/5 | — | — | Jul 29, 2025 | - | |
| 01059151 | Foundation match help | Solved | Low | Maureen Schoen | — | Chaz Renner | samplesreturns | 3h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |
| 52094660 | Refund not received | Closed | Low | Maureen Schoen | — | Vilma Gusikowski | viployaltyrefund | 8h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 3, 2025 | |
| 68889055 | App login problem | Closed | Normal | Maureen Schoen | — | Dr. Mandy McLaughlin | wholesalebopis | 22h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 11, 2025 | |
| 66734415 | Missing samples in order | Solved | Normal | Maureen Schoen | — | Lily Raynor | Chat | returns | 12h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - |
| 48188713 | Cancel subscription / Auto-replenish | Solved | Normal | Maureen Schoen | — | Kip Schroeder IV | Chat | — | 3h | ○Sent, no reply | — | — | — | May 23, 2025 | - |