Dr. Hermann Ferry
Marquee Events·mable_dicki@marqueeevents.co
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 93246271Return after 30-day window | Dr. Hermann Ferry |  Katrina Johns | May 17, 2026, 6:22 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 95314932Foundation match help | Dr. Hermann Ferry |  Lily Raynor | May 16, 2026, 7:46 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 01200621Birthday gift not received | Dr. Hermann Ferry |  Kip Schroeder IV | Feb 3, 2026, 9:57 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 05157640Discount code not working | Dr. Hermann Ferry |  Mr. Lonie Hudson | Dec 13, 2025, 2:19 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 91444478Missing samples in order | Dr. Hermann Ferry |  Darryl Jacobi | Dec 7, 2025, 2:07 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 23621599Where is my order? | Dr. Hermann Ferry |  Julie Hodkiewicz | Oct 24, 2025, 7:44 AM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 01693177Item authenticity concern | Dr. Hermann Ferry |  Faith Hilll | Oct 11, 2025, 2:41 PM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 61650025Refund not received | Dr. Hermann Ferry |  Garth Dooley | Jun 18, 2025, 12:22 PM |
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 26153675Order arrived damaged | Dr. Hermann Ferry |  Mr. Eliza Gerhold IV | Jun 15, 2025, 7:43 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 89119505Missing items in shipment | Dr. Hermann Ferry | Mr. Eliza Gerhold IV | Jun 15, 2025, 6:24 AM |