Lelah Adams
lenny31@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 66335822BOPIS order cancelled at store | Lelah Adams |  Kip Schroeder IV | May 2, 2026, 10:06 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 07861853Shipping cost question | Lelah Adams |  Tommy Kuvalis | Apr 8, 2026, 4:51 AM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 52303940Insider tier issue | Lelah Adams |  Steve O'Conner | Feb 13, 2026, 8:39 AM |
| 1/5 | Improve the BOPIS experience in stores. | 51822493BOPIS order cancelled at store | Lelah Adams |  Dr. Mandy McLaughlin | Feb 2, 2026, 1:28 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 96511726Lost package follow-up | Lelah Adams |  Chaz Renner | Jan 24, 2026, 10:09 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 73631635Discount code not working | Lelah Adams |  Katrina Johns | Jan 18, 2026, 4:13 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 79719090Order arrived damaged | Lelah Adams |  Mr. Eliza Gerhold IV | Jan 9, 2026, 5:55 PM |
| 5/5 | Returned three items from one order with one label. Brilliant. | 34700156Refund not received | Lelah Adams |  Mr. Skyla Trantow | Dec 27, 2025, 9:28 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 40116746Shipping cost question | Lelah Adams |  Oscar O'Hara | Dec 18, 2025, 3:00 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 45313568Missing items in shipment | Lelah Adams |  Yazmin Jast | Nov 7, 2025, 5:40 PM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 15940698Influencer code not working | Lelah Adams | Dr. Mandy McLaughlin | Sep 18, 2025, 1:15 PM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 44409916Discount code not working | Lelah Adams |  Garth Dooley | Jul 30, 2025, 3:15 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 22720938Restock alert for backorder | Lelah Adams | Dr. Mandy McLaughlin | Jul 10, 2025, 8:27 PM |