Lelah Adams
lenny31@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37477522 | Gift card balance question | Open | Normal | Lelah Adams | — |  Oscar O'Hara | bopis | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 31964678 | Item authenticity concern | Pending | Urgent | Lelah Adams | — |  Faith Hilll | — | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 66335822 | BOPIS order cancelled at store | Closed | High | Lelah Adams | — |  Kip Schroeder IV | Chat | — | 1d 10h | ●Responded | 4/5 | — | — | Apr 29, 2026 | May 8, 2026 |
| 87342138 | Insider tier issue | Solved | Normal | Lelah Adams | — |  Amely Pacocha | Chat | bopisrefund | 16h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 07861853 | Shipping cost question | Solved | Low | Lelah Adams | — |  Tommy Kuvalis | samplesgift-card | 5h | ●Responded | 4/5 | — | — | Apr 6, 2026 | - | |
| 47320410 | Missing items in shipment | Open | Normal | Lelah Adams | — | Amely Pacocha | loyalty | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 52303940 | Insider tier issue | Closed | Normal | Lelah Adams | — |  Steve O'Conner | refund | 1d | ●Responded | 4/11 | — | — | Feb 11, 2026 | Feb 15, 2026 | |
| 46329356 | Discount code not working | Solved | Normal | Lelah Adams | — |  Garth Dooley | Chat | vip | 7d 15h | ⊘Not fired | — | — | — | Feb 11, 2026 | - |
| 51822493 | BOPIS order cancelled at store | Solved | Normal | Lelah Adams | — |  Dr. Mandy McLaughlin | — | 5h | ●Responded | 1/5 | — | — | Feb 1, 2026 | - | |
| 48980271 | Item authenticity concern | Pending | Normal | Lelah Adams | — |  Katrina Johns | — | - | —Skipped | — | — | — | Jan 26, 2026 | - | |
| 96511726 | Lost package follow-up | Solved | Normal | Lelah Adams | — |  Chaz Renner | Chat | damagedshippingsamples | 3h | ●Responded | 5/5 | — | — | Jan 24, 2026 | - |
| 62422233 | Loyalty points not posting | Open | Normal | Lelah Adams | — | Chaz Renner | shade-matchloyalty | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 73631635 | Discount code not working | Solved | Normal | Lelah Adams | — | Katrina Johns | — | 5h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 04778711 | Price match request | Closed | High | Lelah Adams | — | Katrina Johns | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 |
| 92039336 | Missing samples in order | Closed | Normal | Lelah Adams | — |  Mr. Lonie Hudson | sampleswholesaleshipping | 3h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 14, 2026 | |
| 79719090 | Order arrived damaged | Solved | Normal | Lelah Adams | — |  Mr. Eliza Gerhold IV | Phone | — | 3h | ●Responded | 7/11 | — | — | Jan 8, 2026 | - |
| 34700156 | Refund not received | Closed | Normal | Lelah Adams | — |  Mr. Skyla Trantow | samplesloyalty | 4h | ●Responded | 5/5 | — | — | Dec 27, 2025 | Jan 3, 2026 | |
| 06216595 | App login problem | Closed | Normal | Lelah Adams | — | Tommy Kuvalis | Chat | — | 6d 18h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Jan 6, 2026 |
| 40116746 | Shipping cost question | Solved | Normal | Lelah Adams | — | Oscar O'Hara | vip | 1h | ●Responded | 3/5 | — | — | Dec 16, 2025 | - | |
| 58291894 | Missing samples in order | Solved | Normal | Lelah Adams | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 27201262 | Refund not received | Solved | Normal | Lelah Adams | — |  Kaela Friesen | Chat | fragrancereturns | 17h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 21810066 | BOPIS pickup not ready | Closed | Normal | Lelah Adams | — | Faith Hilll | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 16, 2025 |
| 45313568 | Missing items in shipment | Solved | High | Lelah Adams | — |  Yazmin Jast | appshippinggift-card | 1h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - | |
| 17751543 | BOPIS order cancelled at store | Solved | Normal | Lelah Adams | — | Dr. Mandy McLaughlin | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 92121360 | Missing items in shipment | Solved | Normal | Lelah Adams | — |  Julie Hodkiewicz | Phone | vip | 3h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 70044293 | Missing items in shipment | Solved | Normal | Lelah Adams | — | Tommy Kuvalis | Chat | refundloyalty | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 98939123 | Gift card balance question | Solved | Low | Lelah Adams | — | Dr. Mandy McLaughlin | fragrance | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 31918336 | Wholesale order question | Solved | Normal | Lelah Adams | — | Mr. Lonie Hudson | Chat | damaged | 18h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - |
| 29421571 | Insider tier issue | Solved | Normal | Lelah Adams | — |  Vilma Gusikowski | bopisvipwholesale | 16h | ⊘Not fired | — | — | — | Sep 30, 2025 | - | |
| 79641849 | Order arrived damaged | Solved | Normal | Lelah Adams | — |  Lily Raynor | damagedsamples | 5h | ⊘Not fired | — | — | — | Sep 25, 2025 | - | |
| 73691552 | Gift card balance question | Closed | Normal | Lelah Adams | — | Garth Dooley | Chat | wholesalesamplesshipping | 2h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 28, 2025 |
| 36295826 | Pro discount enrollment | Solved | Normal | Lelah Adams | — |  Miss Amber Hintz Sr. | Social | — | 4h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 15940698 | Influencer code not working | Solved | Urgent | Lelah Adams | — | Dr. Mandy McLaughlin | vipwholesalesamples | 1h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - | |
| 49886531 | Pro discount enrollment | Pending | Normal | Lelah Adams | — | Katrina Johns | Chat | — | - | —Skipped | — | — | — | Sep 9, 2025 | - |
| 25341823 | Question about product ingredients | Pending | Normal | Lelah Adams | — |  Leonard Waters-Howell | loyalty | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 11963242 | Gift card balance question | Solved | Normal | Lelah Adams | — | Chaz Renner | samplesdamaged | 1d 11h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 83011977 | Discount code not working | Open | Normal | Lelah Adams | — | Steve O'Conner | Phone | — | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 44409916 | Discount code not working | Closed | Normal | Lelah Adams | — | Garth Dooley | Phone | — | 4h | ●Responded | 10/11 | — | — | Jul 28, 2025 | Aug 1, 2025 |
| 26988580 | Pro discount enrollment | Solved | Normal | Lelah Adams | — | Faith Hilll | Chat | influencershippingsamples | 1d 19h | ⊘Not fired | — | — | — | Jul 16, 2025 | - |
| 22720938 | Restock alert for backorder | Solved | Low | Lelah Adams | — | Dr. Mandy McLaughlin | Phone | gift-cardinfluencer | 3h | ●Responded | 5/5 | — | — | Jul 10, 2025 | - |
| 56536456 | Price match request | Solved | Normal | Lelah Adams | — | Mr. Eliza Gerhold IV | shipping | 1d | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 31766535 | Item authenticity concern | Solved | Normal | Lelah Adams | — | Tommy Kuvalis | — | 2d 6h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 11656945 | Foundation match help | Closed | Normal | Lelah Adams | — | Vilma Gusikowski | — | 2h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 14967252 | BOPIS order cancelled at store | Solved | Normal | Lelah Adams | — | Amely Pacocha | wholesaleshade-match | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |