Gayle Crist
darius_konopelski@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 81246650Klarna / Afterpay split issue | Gayle Crist |  Mr. Eliza Gerhold IV | May 17, 2026, 9:01 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 91490810Return after 30-day window | Gayle Crist |  Dr. Mandy McLaughlin | Apr 26, 2026, 8:39 AM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 13846528App crashes at checkout | Gayle Crist |  Miss Amber Hintz Sr. | Mar 14, 2026, 7:51 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 88043988Price match request | Gayle Crist | Mr. Eliza Gerhold IV | Feb 10, 2026, 7:25 AM |
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 54826994Shipping cost question | Gayle Crist |  Lily Raynor | Dec 12, 2025, 3:53 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 37870336Cancel order request | Gayle Crist |  Katrina Johns | Oct 14, 2025, 6:37 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 37269024Cancel order request | Gayle Crist |  Steve O'Conner | Oct 5, 2025, 12:06 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 50573392Wrong shade sent | Gayle Crist |  Faith Hilll | Oct 2, 2025, 9:28 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 20117013Store experience feedback | Gayle Crist |  Eula McKenzie | Sep 5, 2025, 11:33 AM |
| 5/5 | Better samples program — let me actually pick what I want to try. | 47813670BOPIS pickup not ready | Gayle Crist |  Jacklyn Dare | Jul 21, 2025, 1:41 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 69972386Influencer code not working | Gayle Crist |  Darryl Jacobi | Jun 14, 2025, 3:51 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 10968776Address change after shipping | Gayle Crist | Dr. Mandy McLaughlin | Jun 4, 2025, 11:54 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 74577411Address change after shipping | Gayle Crist | Darryl Jacobi | May 31, 2025, 2:16 AM |