Eliane Witting IV
domenico13@yahoo.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 63173670Store experience feedback | Mar 29, 2026, 6:14 PM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 46589501Price match request | Jan 24, 2026, 3:40 AM | ||
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 60640119Allergic reaction concern | Dec 27, 2025, 1:12 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 23500946Lost package follow-up | Oct 27, 2025, 2:16 AM | ||
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 97222798Gift card balance question | Oct 21, 2025, 4:53 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 04554652Pro discount enrollment | Sep 27, 2025, 7:17 AM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 89572854Where is my order? | Sep 27, 2025, 12:06 AM |