Waino Fadel
tyrese_kub22@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 47521626Pro discount enrollment | Waino Fadel |  Katrina Johns | Apr 16, 2026, 4:05 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 19989452Restock alert for backorder | Waino Fadel | Katrina Johns | Mar 19, 2026, 1:17 PM |
| 10/11 | The selection, the service, the app — all top tier. | 85148843Store experience feedback | Waino Fadel |  Yazmin Jast | Mar 5, 2026, 2:13 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 85778497Order arrived damaged | Waino Fadel |  Jacklyn Dare | Feb 7, 2026, 11:59 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 39086092Where is my order? | Waino Fadel |  Kip Schroeder IV | Oct 28, 2025, 5:11 PM |
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 27458952Shipping cost question | Waino Fadel |  Dr. Mandy McLaughlin | Sep 20, 2025, 3:12 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 48765141Insider tier issue | Waino Fadel |  Oscar O'Hara | Sep 8, 2025, 7:09 PM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 18274249Address change after shipping | Waino Fadel |  Faith Hilll | Aug 22, 2025, 11:21 PM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 49546667Refund not received | Waino Fadel | Katrina Johns | Aug 2, 2025, 11:07 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 95360061Loyalty points not posting | Waino Fadel | Dr. Mandy McLaughlin | Aug 2, 2025, 2:53 PM |