Waino Fadel
tyrese_kub22@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 17053543 | Klarna / Afterpay split issue | Pending | Low | — | app | - | —Skipped | — | — | — | May 21, 2026 | - | |||
| 47981741 | Store experience feedback | Solved | Normal | — | Social | app | 21h | ⊘Not fired | — | — | — | May 12, 2026 | - | ||
| 71808919 | Lost package follow-up | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | May 10, 2026 | May 14, 2026 | |||
| 89908280 | Wholesale order question | Closed | Normal | — | gift-carddamaged | 9d 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 22, 2026 | |||
| 63606726 | Klarna / Afterpay split issue | Closed | Normal | — | fragranceapp | 3h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 25, 2026 | |||
| 47521626 | Pro discount enrollment | Solved | Low | — | Chat | vip | 23h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - | ||
| 75080943 | Shipping cost question | Open | Normal | — | — | - | —Skipped | — | — | — | Apr 14, 2026 | - | |||
| 25688296 | Pro discount enrollment | Solved | Normal | — | Phone | shippinggift-card | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | ||
| 78169966 | Allergic reaction concern | Pending | Urgent | — | Chat | — | - | —Skipped | — | — | — | Apr 2, 2026 | - | ||
| 79533255 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | ||
| 04206388 | Price match request | Open | Normal | — | vipsamplesloyalty | - | —Skipped | — | — | — | Mar 20, 2026 | - | |||
| 19989452 | Restock alert for backorder | Solved | Normal | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | ||
| 00164256 | App crashes at checkout | Solved | Normal | — | Chat | appwholesale | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | ||
| 85148843 | Store experience feedback | Solved | Normal | — | influencerbopis | 15h | ●Responded | 10/11 | — | — | Mar 4, 2026 | - | |||
| 37255547 | Shipping cost question | Closed | Normal | — | — | 1d 7h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 8, 2026 | |||
| 60387911 | Refund not received | Pending | Normal | — | bopisloyalty | - | —Skipped | — | — | — | Feb 22, 2026 | - | |||
| 85778497 | Order arrived damaged | Solved | High | — | — | 5h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |||
| 54200670 | App crashes at checkout | Solved | Normal | — | Phone | vipappgift-card | 5d 21h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | ||
| 82672633 | Wholesale order question | Pending | Normal | — | Chat | bopisshade-matchdamaged | - | —Skipped | — | — | — | Jan 17, 2026 | - | ||
| 45338189 | App crashes at checkout | Solved | High | — | returnsbopis | 1d 9h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |||
| 56683776 | Return after 30-day window | Closed | Normal | — | Chat | shippingvip | 3h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 18, 2025 | ||
| 02352835 | Restock alert for backorder | Pending | Normal | — | shipping | - | —Skipped | — | — | — | Nov 27, 2025 | - | |||
| 85988738 | Address change after shipping | Solved | Normal | — | refundbopisvip | 5h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | |||
| 70104558 | Pro discount enrollment | Pending | Normal | — | samplesgift-cardloyalty | - | —Skipped | — | — | — | Nov 22, 2025 | - | |||
| 77835459 | Refund not received | Solved | Normal | — | Chat | bopis | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | ||
| 39086092 | Where is my order? | Solved | Normal | — | bopisloyaltyvip | 1h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | |||
| 22316479 | Wrong shade sent | Solved | High | — | Social | shade-matchinfluencerfragrance | 2h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | ||
| 56274256 | Lost package follow-up | Closed | Normal | — | Chat | — | 2d 3h | ⊘Not fired | — | — | — | Sep 25, 2025 | Oct 2, 2025 | ||
| 27458952 | Shipping cost question | Solved | Normal | — | — | 10h | ●Responded | 4/11 | — | — | Sep 18, 2025 | - | |||
| 48765141 | Insider tier issue | Solved | Urgent | — | returnsapp | 1h | ●Responded | 5/5 | — | — | Sep 7, 2025 | - | |||
| 87053200 | BOPIS pickup not ready | Solved | Normal | — | damaged | 2d 8h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 98894488 | Missing samples in order | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 38200821 | Refund not received | Closed | High | — | shipping | 1d 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 26, 2025 | |||
| 18274249 | Address change after shipping | Solved | Urgent | — | — | 5h | ●Responded | 1/5 | — | — | Aug 21, 2025 | - | |||
| 52934269 | Loyalty points not posting | Solved | Normal | — | Phone | — | 1d 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 49546667 | Refund not received | Solved | Low | — | influencerrefundshipping | 15h | ●Responded | 4/11 | — | — | Aug 1, 2025 | - | |||
| 95360061 | Loyalty points not posting | Closed | Normal | — | Chat | influencerappreturns | 15h | ●Responded | 10/11 | — | — | Aug 1, 2025 | Aug 7, 2025 | ||
| 30975904 | Missing samples in order | Solved | Low | — | Chat | influencerbopis | 2d 17h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 03620666 | Store experience feedback | Solved | Normal | — | appfragranceshade-match | 21h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 00043957 | Restock alert for backorder | Pending | High | — | Social | shipping | - | —Skipped | — | — | — | Jun 30, 2025 | - | ||
| 28979993 | Store experience feedback | Solved | Low | — | Phone | — | 3h | ⊘Not fired | — | — | — | Jun 23, 2025 | - | ||
| 98222121 | Address change after shipping | Solved | Normal | — | refundloyaltyapp | 2h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 32990102 | Gift card balance question | Closed | Low | — | Social | refundreturnsinfluencer | 2d 6h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 21, 2025 | ||
| 16064959 | Address change after shipping | Pending | Normal | — | samplesrefund | - | —Skipped | — | — | — | Jun 16, 2025 | - |