HomeInbox
CustomersWaino Fadel

Waino Fadel

tyrese_kub22@yahoo.com
Tickets44Responses10
Showing 1 - 44 of 44
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
17053543Klarna / Afterpay split issuePendingLowWaino Fadel—Leonard Waters-HowellEmail
app
-—Skipped———May 21, 2026-
47981741Store experience feedbackSolvedNormalWaino Fadel—Darryl JacobiSocial
app
21h⊘Not fired———May 12, 2026-
71808919Lost package follow-upClosedNormalWaino Fadel—Vilma GusikowskiEmail—5h○Sent, no reply———May 10, 2026May 14, 2026
89908280Wholesale order questionClosedNormalWaino Fadel—Amely PacochaEmail
gift-carddamaged
9d 21h○Sent, no reply———May 7, 2026May 22, 2026
63606726Klarna / Afterpay split issueClosedNormalWaino Fadel—Tommy KuvalisEmail
fragranceapp
3h⊘Not fired———Apr 20, 2026Apr 25, 2026
47521626Pro discount enrollmentSolvedLowWaino Fadel—Katrina JohnsChat
vip
23h●Responded5/5——Apr 14, 2026-
75080943Shipping cost questionOpenNormalWaino Fadel—Garth DooleyEmail—-—Skipped———Apr 14, 2026-
25688296Pro discount enrollmentSolvedNormalWaino Fadel—Tommy KuvalisPhone
shippinggift-card
6h○Sent, no reply———Apr 9, 2026-
78169966Allergic reaction concernPendingUrgentWaino Fadel—Yazmin JastChat—-—Skipped———Apr 2, 2026-
79533255Klarna / Afterpay split issueSolvedNormalWaino Fadel—Steve O'ConnerChat—5h○Sent, no reply———Apr 1, 2026-
04206388Price match requestOpenNormalWaino Fadel—Mr. Eliza Gerhold IVEmail
vipsamplesloyalty
-—Skipped———Mar 20, 2026-
19989452Restock alert for backorderSolvedNormalWaino Fadel—Katrina JohnsChat—5h●Responded5/5——Mar 17, 2026-
00164256App crashes at checkoutSolvedNormalWaino Fadel—Ignatius CummerataChat
appwholesale
5h⊘Not fired———Mar 13, 2026-
85148843Store experience feedbackSolvedNormalWaino Fadel—Yazmin JastEmail
influencerbopis
15h●Responded10/11——Mar 4, 2026-
37255547Shipping cost questionClosedNormalWaino Fadel—Katrina JohnsEmail—1d 7h○Sent, no reply———Mar 1, 2026Mar 8, 2026
60387911Refund not receivedPendingNormalWaino Fadel—Dr. Mandy McLaughlinEmail
bopisloyalty
-—Skipped———Feb 22, 2026-
85778497Order arrived damagedSolvedHighWaino Fadel—Jacklyn DareEmail—5h●Responded5/5——Feb 5, 2026-
54200670App crashes at checkoutSolvedNormalWaino Fadel—Yazmin JastPhone
vipappgift-card
5d 21h○Sent, no reply———Jan 18, 2026-
82672633Wholesale order questionPendingNormalWaino Fadel—Mr. Eliza Gerhold IVChat
bopisshade-matchdamaged
-—Skipped———Jan 17, 2026-
45338189App crashes at checkoutSolvedHighWaino Fadel—Faith HilllEmail
returnsbopis
1d 9h○Sent, no reply———Dec 31, 2025-
56683776Return after 30-day windowClosedNormalWaino Fadel—Tommy KuvalisChat
shippingvip
3h○Sent, no reply———Dec 13, 2025Dec 18, 2025
02352835Restock alert for backorderPendingNormalWaino Fadel—Dr. Mandy McLaughlinEmail
shipping
-—Skipped———Nov 27, 2025-
85988738Address change after shippingSolvedNormalWaino Fadel—Steve O'ConnerEmail
refundbopisvip
5h○Sent, no reply———Nov 23, 2025-
70104558Pro discount enrollmentPendingNormalWaino Fadel—Lily RaynorEmail
samplesgift-cardloyalty
-—Skipped———Nov 22, 2025-
77835459Refund not receivedSolvedNormalWaino Fadel—Vilma GusikowskiChat
bopis
1h○Sent, no reply———Nov 3, 2025-
39086092Where is my order?SolvedNormalWaino Fadel—Kip Schroeder IVEmail
bopisloyaltyvip
1h●Responded5/5——Oct 27, 2025-
22316479Wrong shade sentSolvedHighWaino Fadel—Tommy KuvalisSocial
shade-matchinfluencerfragrance
2h⊘Not fired———Sep 26, 2025-
56274256Lost package follow-upClosedNormalWaino Fadel—Oscar O'HaraChat—2d 3h⊘Not fired———Sep 25, 2025Oct 2, 2025
27458952Shipping cost questionSolvedNormalWaino Fadel—Dr. Mandy McLaughlinEmail—10h●Responded4/11——Sep 18, 2025-
48765141Insider tier issueSolvedUrgentWaino Fadel—Oscar O'HaraEmail
returnsapp
1h●Responded5/5——Sep 7, 2025-
87053200BOPIS pickup not readySolvedNormalWaino Fadel—Mr. Eliza Gerhold IVEmail
damaged
2d 8h○Sent, no reply———Sep 5, 2025-
98894488Missing samples in orderSolvedNormalWaino Fadel—Tommy KuvalisEmail—5h○Sent, no reply———Aug 28, 2025-
38200821Refund not receivedClosedHighWaino Fadel—Vilma GusikowskiEmail
shipping
1d 3h○Sent, no reply———Aug 22, 2025Aug 26, 2025
18274249Address change after shippingSolvedUrgentWaino Fadel—Faith HilllEmail—5h●Responded1/5——Aug 21, 2025-
52934269Loyalty points not postingSolvedNormalWaino Fadel—Mr. Skyla TrantowPhone—1d 7h○Sent, no reply———Aug 14, 2025-
49546667Refund not receivedSolvedLowWaino Fadel—Katrina JohnsEmail
influencerrefundshipping
15h●Responded4/11——Aug 1, 2025-
95360061Loyalty points not postingClosedNormalWaino Fadel—Dr. Mandy McLaughlinChat
influencerappreturns
15h●Responded10/11——Aug 1, 2025Aug 7, 2025
30975904Missing samples in orderSolvedLowWaino Fadel—Oscar O'HaraChat
influencerbopis
2d 17h○Sent, no reply———Jul 31, 2025-
03620666Store experience feedbackSolvedNormalWaino Fadel—Garth DooleyEmail
appfragranceshade-match
21h○Sent, no reply———Jul 18, 2025-
00043957Restock alert for backorderPendingHighWaino Fadel—Darryl JacobiSocial
shipping
-—Skipped———Jun 30, 2025-
28979993Store experience feedbackSolvedLowWaino Fadel—Mr. Skyla TrantowPhone—3h⊘Not fired———Jun 23, 2025-
98222121Address change after shippingSolvedNormalWaino Fadel—Julie HodkiewiczEmail
refundloyaltyapp
2h○Sent, no reply———Jun 20, 2025-
32990102Gift card balance questionClosedLowWaino Fadel—Oscar O'HaraSocial
refundreturnsinfluencer
2d 6h⊘Not fired———Jun 16, 2025Jun 21, 2025
16064959Address change after shippingPendingNormalWaino Fadel—Katrina JohnsEmail
samplesrefund
-—Skipped———Jun 16, 2025-
Page 1 of 1

Properties

Customer
Name
Waino Fadel
Email
tyrese_kub22@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
11,769
Lifetime spend
583
Last purchase
Mar 16, 2026
Skin tone
deep
Foundation shade
46C
Skin concerns
—
Allergies / restrictions
fragrance-free
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
44
Last seen
May 21, 2026
Responses
Avg rating
5.40