Elsa Stracke
Studio Eleven·zion_king-hermann48@studio11.co
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 31718403Missing items in shipment | Elsa Stracke |  Julie Hodkiewicz | May 16, 2026, 7:40 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 99653180Birthday gift not received | Elsa Stracke |  Mr. Lonie Hudson | Apr 27, 2026, 5:54 AM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 09072577Insider tier issue | Elsa Stracke |  Dr. Mandy McLaughlin | Apr 13, 2026, 4:17 AM |
| 2/5 | Had to explain the same problem to four agents over two weeks. | 54913601Restock alert for backorder | Elsa Stracke |  Amely Pacocha | Jan 30, 2026, 1:04 PM |
| 4/5 | Let me filter by skin type more aggressively. | 98478729Price match request | Elsa Stracke |  Kaela Friesen | Dec 29, 2025, 1:20 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 65714102Restock alert for backorder | Elsa Stracke |  Mr. Eliza Gerhold IV | Dec 13, 2025, 6:30 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 48295831Pro discount enrollment | Elsa Stracke | Dr. Mandy McLaughlin | Oct 18, 2025, 3:44 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 64964136Lost package follow-up | Elsa Stracke |  Mr. Skyla Trantow | Aug 10, 2025, 10:40 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 35535771Discount code not working | Elsa Stracke |  Garth Dooley | Jul 15, 2025, 10:21 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 09145926Foundation match help | Elsa Stracke |  Tommy Kuvalis | Jul 14, 2025, 9:10 PM |