Cristal Rippin
ivan81@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 60714765Gift card balance question | Cristal Rippin |  Lily Raynor | Apr 13, 2026, 6:08 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 61449200Refund not received | Cristal Rippin |  Julie Hodkiewicz | Jan 25, 2026, 1:19 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 67568549Gift card balance question | Cristal Rippin |  Mr. Cade Senger | Nov 22, 2025, 2:34 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 88207180Price match request | Cristal Rippin |  Kaela Friesen | Nov 14, 2025, 7:18 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 37868567Missing samples in order | Cristal Rippin |  Darryl Jacobi | Oct 5, 2025, 7:10 AM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 83165373Refund not received | Cristal Rippin |  Garth Dooley | Aug 7, 2025, 3:56 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 06404934Cancel order request | Cristal Rippin |  Amely Pacocha | Aug 6, 2025, 8:45 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 12417074BOPIS order cancelled at store | Cristal Rippin |  Vilma Gusikowski | Jun 28, 2025, 4:47 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 01635420BOPIS order cancelled at store | Cristal Rippin |  Oscar O'Hara | Jun 27, 2025, 2:35 PM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 98182007Address change after shipping | Cristal Rippin | Lily Raynor | Jun 27, 2025, 12:34 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 73014569Gift card balance question | Cristal Rippin |  Ignatius Cummerata | Jun 22, 2025, 4:11 PM |