Fred Abbott
karla_okon60@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 69595398Pro discount enrollment | Fred Abbott |  Mr. Eliza Gerhold IV | Apr 8, 2026, 10:10 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 72266361Order arrived damaged | Fred Abbott |  Kip Schroeder IV | Mar 21, 2026, 6:39 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 65646425BOPIS pickup not ready | Fred Abbott |  Amely Pacocha | Mar 19, 2026, 4:06 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 30662290BOPIS order cancelled at store | Fred Abbott |  Dr. Mandy McLaughlin | Mar 8, 2026, 7:24 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 70158536Influencer code not working | Fred Abbott |  Faith Hilll | Feb 21, 2026, 10:15 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 49143312App crashes at checkout | Fred Abbott |  Yazmin Jast | Jan 1, 2026, 4:30 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 92321362Item authenticity concern | Fred Abbott | Kip Schroeder IV | Dec 24, 2025, 1:59 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 44593225App crashes at checkout | Fred Abbott |  Miss Amber Hintz Sr. | Dec 11, 2025, 10:34 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 41053514Foundation match help | Fred Abbott | Yazmin Jast | Dec 3, 2025, 3:42 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 47427708Insider tier issue | Fred Abbott |  Garth Dooley | Nov 7, 2025, 3:58 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 26091312Insider tier issue | Fred Abbott |  Julie Hodkiewicz | Oct 19, 2025, 1:22 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 88460258Cancel subscription / Auto-replenish | Fred Abbott |  Steve O'Conner | Jul 4, 2025, 1:46 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 01441747Restock alert for backorder | Fred Abbott | Garth Dooley | Jun 14, 2025, 11:14 PM |
| 5/5 | One chat message, one click, refund processed. | 01496443Cancel order request | Fred Abbott |  Vilma Gusikowski | May 27, 2025, 7:04 PM |