Fred Abbott
karla_okon60@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52145410 | Missing items in shipment | Solved | Normal | — | Social | appshade-match | 6h | ⊘Not fired | — | — | — | May 14, 2026 | - | ||
| 39702651 | Influencer code not working | Pending | Low | — | Phone | returns | - | —Skipped | — | — | — | May 13, 2026 | - | ||
| 20570262 | Missing samples in order | Closed | Normal | — | shippingsamplesbopis | 14h | ○Sent, no reply | — | — | — | May 10, 2026 | May 16, 2026 | |||
| 36671745 | BOPIS order cancelled at store | Closed | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | May 5, 2026 | May 11, 2026 | ||
| 48283154 | Order arrived damaged | Closed | High | — | shippingwholesale | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |||
| 93257940 | Wholesale order question | Solved | High | — | Chat | — | 1d 22h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | ||
| 69595398 | Pro discount enrollment | Solved | High | — | Phone | fragrance | 1h | ●Responded | 5/5 | — | — | Apr 7, 2026 | - | ||
| 22765876 | Price match request | Solved | Normal | — | Chat | shippinginfluencerapp | 5h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | ||
| 82766287 | App login problem | Solved | High | — | Phone | gift-cardrefund | 2h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | ||
| 72266361 | Order arrived damaged | Solved | Low | — | bopisshade-matchsamples | 2d 3h | ●Responded | 4/5 | — | — | Mar 18, 2026 | - | |||
| 65646425 | BOPIS pickup not ready | Solved | Normal | — | shipping | 1h | ●Responded | 4/5 | — | — | Mar 17, 2026 | - | |||
| 30662290 | BOPIS order cancelled at store | Closed | Normal | — | — | 1d | ●Responded | 1/5 | — | — | Mar 6, 2026 | Mar 9, 2026 | |||
| 35318692 | Shipping cost question | Closed | Normal | — | Phone | returns | 16h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 6, 2026 | ||
| 90956864 | Missing samples in order | Solved | Normal | — | Chat | wholesalefragranceloyalty | 2h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | ||
| 70158536 | Influencer code not working | Solved | Normal | — | influencer | 1h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - | |||
| 16897955 | Discount code not working | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 49143312 | App crashes at checkout | Solved | Normal | — | — | 10h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - | |||
| 92321362 | Item authenticity concern | Solved | Normal | — | Phone | fragrancevip | 6h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | ||
| 92409724 | Store experience feedback | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Dec 15, 2025 | - | |||
| 44593225 | App crashes at checkout | Solved | Urgent | — | Chat | damaged | 1d 3h | ●Responded | 3/5 | — | — | Dec 9, 2025 | - | ||
| 41053514 | Foundation match help | Solved | High | — | — | 5h | ●Responded | 5/5 | — | — | Dec 1, 2025 | - | |||
| 31126990 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | ||
| 47427708 | Insider tier issue | Solved | High | — | Chat | app | 2h | ●Responded | 1/5 | — | — | Nov 6, 2025 | - | ||
| 16523269 | Wholesale order question | Solved | Normal | — | appwholesale | 18h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |||
| 10189317 | Shipping cost question | Solved | High | — | Chat | bopisinfluencersamples | 6h | ⊘Not fired | — | — | — | Oct 27, 2025 | - | ||
| 20835670 | Wrong shade sent | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 26091312 | Insider tier issue | Closed | Normal | — | Chat | influencer | 18h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 24, 2025 | ||
| 43811089 | Insider tier issue | Solved | High | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 04498464 | Cancel order request | Pending | Low | — | — | - | —Skipped | — | — | — | Sep 5, 2025 | - | |||
| 00463045 | Refund not received | Solved | Normal | — | returnsrefund | 1d 22h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |||
| 37291438 | Foundation match help | Solved | Normal | — | Chat | app | 19h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 12799106 | App login problem | Open | Normal | — | Social | shade-match | - | —Skipped | — | — | — | Jul 27, 2025 | - | ||
| 10043511 | Gift card balance question | Pending | Normal | — | viployaltysamples | - | —Skipped | — | — | — | Jul 25, 2025 | - | |||
| 69201032 | Cancel order request | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | ||
| 66995238 | BOPIS order cancelled at store | Solved | Normal | — | Social | returnsinfluencervip | 2d 9h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | ||
| 88460258 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | loyaltydamaged | 19h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | ||
| 35435759 | Foundation match help | Solved | Normal | — | Chat | influencerrefundbopis | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 51543833 | Discount code not working | Solved | Normal | — | appdamaged | 1d 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 01441747 | Restock alert for backorder | Solved | Normal | — | — | 10h | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |||
| 61073218 | Price match request | Closed | Normal | — | Chat | shade-match | 7d 1h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 8, 2025 | ||
| 01496443 | Cancel order request | Solved | Normal | — | — | 5h | ●Responded | 5/5 | — | — | May 26, 2025 | - | |||
| 46028364 | Where is my order? | Pending | Normal | — | Chat | bopisgift-card | - | —Skipped | — | — | — | May 24, 2025 | - |