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CustomersFred Abbott

Fred Abbott

karla_okon60@yahoo.com
Tickets42Responses14
Showing 1 - 42 of 42
External ID
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Channel
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Resolution
Survey state
Response
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Created
Closed
52145410Missing items in shipmentSolvedNormalFred Abbott—Kaela FriesenSocial
appshade-match
6h⊘Not fired———May 14, 2026-
39702651Influencer code not workingPendingLowFred Abbott—Mr. Lonie HudsonPhone
returns
-—Skipped———May 13, 2026-
20570262Missing samples in orderClosedNormalFred Abbott—Faith HilllEmail
shippingsamplesbopis
14h○Sent, no reply———May 10, 2026May 16, 2026
36671745BOPIS order cancelled at storeClosedNormalFred Abbott—Kip Schroeder IVSocial—6h⊘Not fired———May 5, 2026May 11, 2026
48283154Order arrived damagedClosedHighFred Abbott—Kip Schroeder IVEmail
shippingwholesale
2h○Sent, no reply———May 1, 2026May 4, 2026
93257940Wholesale order questionSolvedHighFred Abbott—Oscar O'HaraChat—1d 22h⊘Not fired———Apr 17, 2026-
69595398Pro discount enrollmentSolvedHighFred Abbott—Mr. Eliza Gerhold IVPhone
fragrance
1h●Responded5/5——Apr 7, 2026-
22765876Price match requestSolvedNormalFred Abbott—Mr. Cade SengerChat
shippinginfluencerapp
5h○Sent, no reply———Mar 31, 2026-
82766287App login problemSolvedHighFred Abbott—Dr. Mandy McLaughlinPhone
gift-cardrefund
2h○Sent, no reply———Mar 27, 2026-
72266361Order arrived damagedSolvedLowFred Abbott—Kip Schroeder IVEmail
bopisshade-matchsamples
2d 3h●Responded4/5——Mar 18, 2026-
65646425BOPIS pickup not readySolvedNormalFred Abbott—Amely PacochaEmail
shipping
1h●Responded4/5——Mar 17, 2026-
30662290BOPIS order cancelled at storeClosedNormalFred Abbott—Dr. Mandy McLaughlinEmail—1d●Responded1/5——Mar 6, 2026Mar 9, 2026
35318692Shipping cost questionClosedNormalFred Abbott—Vilma GusikowskiPhone
returns
16h○Sent, no reply———Mar 1, 2026Mar 6, 2026
90956864Missing samples in orderSolvedNormalFred Abbott—Lily RaynorChat
wholesalefragranceloyalty
2h○Sent, no reply———Feb 25, 2026-
70158536Influencer code not workingSolvedNormalFred Abbott—Faith HilllEmail
influencer
1h●Responded4/5——Feb 20, 2026-
16897955Discount code not workingSolvedNormalFred Abbott—Steve O'ConnerChat—6h○Sent, no reply———Jan 16, 2026-
49143312App crashes at checkoutSolvedNormalFred Abbott—Yazmin JastEmail—10h●Responded5/5——Dec 30, 2025-
92321362Item authenticity concernSolvedNormalFred Abbott—Kip Schroeder IVPhone
fragrancevip
6h●Responded4/5——Dec 22, 2025-
92409724Store experience feedbackOpenNormalFred Abbott—Oscar O'HaraEmail
wholesale
-—Skipped———Dec 15, 2025-
44593225App crashes at checkoutSolvedUrgentFred Abbott—Miss Amber Hintz Sr.Chat
damaged
1d 3h●Responded3/5——Dec 9, 2025-
41053514Foundation match helpSolvedHighFred Abbott—Yazmin JastEmail—5h●Responded5/5——Dec 1, 2025-
31126990BOPIS order cancelled at storeSolvedNormalFred Abbott—Garth DooleyChat—22h○Sent, no reply———Nov 29, 2025-
47427708Insider tier issueSolvedHighFred Abbott—Garth DooleyChat
app
2h●Responded1/5——Nov 6, 2025-
16523269Wholesale order questionSolvedNormalFred Abbott—Kip Schroeder IVEmail
appwholesale
18h○Sent, no reply———Oct 31, 2025-
10189317Shipping cost questionSolvedHighFred Abbott—Jacklyn DareChat
bopisinfluencersamples
6h⊘Not fired———Oct 27, 2025-
20835670Wrong shade sentSolvedLowFred Abbott—Amely PacochaEmail—6h○Sent, no reply———Oct 17, 2025-
26091312Insider tier issueClosedNormalFred Abbott—Julie HodkiewiczChat
influencer
18h●Responded3/5——Oct 17, 2025Oct 24, 2025
43811089Insider tier issueSolvedHighFred Abbott—Garth DooleyChat—4h○Sent, no reply———Oct 17, 2025-
04498464Cancel order requestPendingLowFred Abbott—Kaela FriesenEmail—-—Skipped———Sep 5, 2025-
00463045Refund not receivedSolvedNormalFred Abbott—Mr. Skyla TrantowEmail
returnsrefund
1d 22h○Sent, no reply———Aug 26, 2025-
37291438Foundation match helpSolvedNormalFred Abbott—Julie HodkiewiczChat
app
19h○Sent, no reply———Aug 6, 2025-
12799106App login problemOpenNormalFred Abbott—Julie HodkiewiczSocial
shade-match
-—Skipped———Jul 27, 2025-
10043511Gift card balance questionPendingNormalFred Abbott—Faith HilllEmail
viployaltysamples
-—Skipped———Jul 25, 2025-
69201032Cancel order requestSolvedNormalFred Abbott—Mr. Eliza Gerhold IVChat—5h○Sent, no reply———Jul 18, 2025-
66995238BOPIS order cancelled at storeSolvedNormalFred Abbott—Mr. Lonie HudsonSocial
returnsinfluencervip
2d 9h⊘Not fired———Jul 16, 2025-
88460258Cancel subscription / Auto-replenishSolvedNormalFred Abbott—Steve O'ConnerChat
loyaltydamaged
19h●Responded5/5——Jul 2, 2025-
35435759Foundation match helpSolvedNormalFred Abbott—Leonard Waters-HowellChat
influencerrefundbopis
4h○Sent, no reply———Jun 26, 2025-
51543833Discount code not workingSolvedNormalFred Abbott—Miss Amber Hintz Sr.Email
appdamaged
1d 2h○Sent, no reply———Jun 18, 2025-
01441747Restock alert for backorderSolvedNormalFred Abbott—Garth DooleyEmail—10h●Responded4/5——Jun 13, 2025-
61073218Price match requestClosedNormalFred Abbott—Julie HodkiewiczChat
shade-match
7d 1h○Sent, no reply———May 28, 2025Jun 8, 2025
01496443Cancel order requestSolvedNormalFred Abbott—Vilma GusikowskiEmail—5h●Responded5/5——May 26, 2025-
46028364Where is my order?PendingNormalFred Abbott—Chaz RennerChat
bopisgift-card
-—Skipped———May 24, 2025-
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Properties

Customer
Name
Fred Abbott
Email
karla_okon60@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
—
Lifetime spend
2,240
Last purchase
—
Skin tone
light
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
2,547
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
78
Total orders
—
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 14, 2026
Responses
Avg rating
3.79