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CustomersRandall Kirlin

Randall Kirlin

tommie_gleason@yahoo.com
Tickets40Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Fine. The agent was friendly but seemed unsure of the answer.14447552Price match requestRandall KirlinSteve O'ConnerMar 24, 2026, 12:27 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.39603561Question about product ingredientsRandall KirlinLeonard Waters-HowellMar 17, 2026, 11:36 PM
4/5The product swap went through. Wish the email confirmations were faster.90100220Wrong shade sentRandall KirlinLeonard Waters-HowellMar 12, 2026, 3:43 PM
5/5Gift receipt issued instantly. No follow-up needed.41623520Store experience feedbackRandall KirlinDarryl JacobiNov 19, 2025, 8:14 AM
10/11The brand range alone makes it worth it. Service makes it lifelong.41517177Where is my order?Randall KirlinKip Schroeder IVOct 12, 2025, 6:17 PM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.47293666Cancel subscription / Auto-replenishRandall KirlinEula McKenzieSep 7, 2025, 7:39 AM
2/5Eventually got there but I had to push hard. Way too much effort.51263643App crashes at checkoutRandall KirlinMiss Amber Hintz Sr.Sep 3, 2025, 4:28 PM
5/5Returned three items past the window and they made an exception. Lifelong customer.30939258Return after 30-day windowRandall KirlinAmely PacochaAug 16, 2025, 4:28 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.14578538Insider tier issueRandall KirlinVilma GusikowskiAug 11, 2025, 3:08 AM
10/11Would recommend in a heartbeat. The samples program alone is worth signing up for.36019763Loyalty points not postingRandall KirlinMr. Cade SengerJun 29, 2025, 6:09 PM
3/5Multiple screens, multiple agents. Could have been a one-click thing.46378502Foundation match helpRandall KirlinFaith HilllJun 11, 2025, 9:21 PM
4/5Nice intro. The routine builder felt rushed.37512070Return after 30-day windowRandall KirlinMr. Eliza Gerhold IVMay 31, 2025, 10:34 AM
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Properties

Customer
Name
Randall Kirlin
Email
tommie_gleason@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
12,776
Lifetime spend
191
Last purchase
Apr 11, 2026
Skin tone
—
Foundation shade
—
Skin concerns
sensitivity
Allergies / restrictions
latex-allergy
Favorite brands
—
YTD spend
3,059
App installed
—
App last opened
Apr 12, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
62
Total orders
3
Preferred category
—
Tickets
Tickets
40
Last seen
May 16, 2026
Responses
Avg rating
5.83