Randall Kirlin
tommie_gleason@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46240137 | Lost package follow-up | Closed | High | Randall Kirlin | — |  Jacklyn Dare | Chat | influencershippingvip | 18h | ○Sent, no reply | — | — | — | May 16, 2026 | May 23, 2026 |
| 18566667 | Price match request | Solved | Normal | Randall Kirlin | — |  Yazmin Jast | shade-matchgift-carddamaged | 21h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 97295970 | Wholesale order question | Solved | Normal | Randall Kirlin | — |  Julie Hodkiewicz | Phone | influencersamples | 7h | ⊘Not fired | — | — | — | May 7, 2026 | - |
| 21381661 | Gift card balance question | Pending | Normal | Randall Kirlin | — |  Mr. Lonie Hudson | Chat | damagedshipping | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 25695264 | BOPIS pickup not ready | Pending | High | Randall Kirlin | — |  Chaz Renner | Social | shippingapp | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 14447552 | Price match request | Solved | Normal | Randall Kirlin | — |  Steve O'Conner | — | 1h | ●Responded | 3/5 | — | — | Mar 23, 2026 | - | |
| 39603561 | Question about product ingredients | Closed | Normal | Randall Kirlin | — |  Leonard Waters-Howell | Chat | — | 16h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 22, 2026 |
| 43531696 | Missing samples in order | Solved | Normal | Randall Kirlin | — | Leonard Waters-Howell | Chat | fragrancewholesale | 1h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 90100220 | Wrong shade sent | Solved | Low | Randall Kirlin | — | Leonard Waters-Howell | Chat | vipbopis | 2h | ●Responded | 4/5 | — | — | Mar 10, 2026 | - |
| 90978982 | Missing samples in order | Solved | Low | Randall Kirlin | — |  Kip Schroeder IV | — | 1d 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 85624374 | Wrong shade sent | Open | Normal | Randall Kirlin | — | Yazmin Jast | — | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 82939619 | Insider tier issue | Solved | Normal | Randall Kirlin | — |  Mr. Skyla Trantow | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 33605854 | Missing items in shipment | Solved | Normal | Randall Kirlin | — | Leonard Waters-Howell | influencerappshipping | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 72673980 | Influencer code not working | Open | Low | Randall Kirlin | — | Mr. Skyla Trantow | refundbopis | - | —Skipped | — | — | — | Feb 8, 2026 | - | |
| 35981570 | Price match request | Pending | Low | Randall Kirlin | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 96593616 | Discount code not working | Solved | Low | Randall Kirlin | — |  Faith Hilll | — | 12h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 11966289 | Item authenticity concern | Open | Normal | Randall Kirlin | — | Oscar O'Hara | appdamaged | - | —Skipped | — | — | — | Dec 22, 2025 | - | |
| 25857971 | Cancel subscription / Auto-replenish | Closed | Normal | Randall Kirlin | — | Mr. Lonie Hudson | shipping | 11h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 27, 2025 | |
| 41623520 | Store experience feedback | Solved | Normal | Randall Kirlin | — |  Darryl Jacobi | damagedinfluencer | 6h | ●Responded | 5/5 | — | — | Nov 18, 2025 | - | |
| 76277925 | Restock alert for backorder | Solved | Normal | Randall Kirlin | — | Julie Hodkiewicz | influencer | 1d 11h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 07789667 | Missing samples in order | Pending | Normal | Randall Kirlin | — |  Lily Raynor | fragrancevip | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 41517177 | Where is my order? | Solved | Normal | Randall Kirlin | — | Kip Schroeder IV | Phone | returnsshade-match | 20h | ●Responded | 10/11 | — | — | Oct 10, 2025 | - |
| 23483341 | Missing items in shipment | Solved | Normal | Randall Kirlin | — |  Miss Amber Hintz Sr. | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 89740859 | Address change after shipping | Closed | Low | Randall Kirlin | — |  Katrina Johns | fragrancerefundinfluencer | 15h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 10, 2025 | |
| 91584191 | Foundation match help | Pending | Low | Randall Kirlin | — | Julie Hodkiewicz | loyalty | - | —Skipped | — | — | — | Oct 5, 2025 | - | |
| 09864089 | Klarna / Afterpay split issue | Solved | Low | Randall Kirlin | — |  Kaela Friesen | bopis | 2h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 47293666 | Cancel subscription / Auto-replenish | Closed | Low | Randall Kirlin | — |  Eula McKenzie | bopisreturnsinfluencer | 2h | ●Responded | 9/11 | — | — | Sep 5, 2025 | Sep 11, 2025 | |
| 60228818 | Birthday gift not received | Solved | Normal | Randall Kirlin | — |  Amely Pacocha | Chat | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 51263643 | App crashes at checkout | Closed | Low | Randall Kirlin | — | Miss Amber Hintz Sr. | damagedvipinfluencer | 7h | ●Responded | 2/5 | — | — | Sep 1, 2025 | Sep 3, 2025 | |
| 30939258 | Return after 30-day window | Solved | Normal | Randall Kirlin | — | Amely Pacocha | Chat | wholesale | 5h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - |
| 56153301 | Address change after shipping | Closed | Urgent | Randall Kirlin | — | Yazmin Jast | vipshipping | 8h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 16, 2025 | |
| 14578538 | Insider tier issue | Closed | Normal | Randall Kirlin | — |  Vilma Gusikowski | loyaltyreturnssamples | 16h | ●Responded | 10/11 | — | — | Aug 9, 2025 | Aug 12, 2025 | |
| 10226550 | Loyalty points not posting | Closed | Normal | Randall Kirlin | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 30333952 | Missing samples in order | Solved | Normal | Randall Kirlin | — | Katrina Johns | Chat | shippingfragrancegift-card | 6d 18h | ⊘Not fired | — | — | — | Jul 3, 2025 | - |
| 36019763 | Loyalty points not posting | Solved | Normal | Randall Kirlin | — |  Mr. Cade Senger | damagedshade-matchinfluencer | 20h | ●Responded | 10/11 | — | — | Jun 27, 2025 | - | |
| 94565095 | Address change after shipping | Pending | Normal | Randall Kirlin | — | Mr. Skyla Trantow | gift-cardapp | - | —Skipped | — | — | — | Jun 25, 2025 | - | |
| 94466472 | App login problem | Solved | Normal | Randall Kirlin | — | Mr. Skyla Trantow | wholesaleinfluencer | 1d 8h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 33239670 | Klarna / Afterpay split issue | Pending | High | Randall Kirlin | — |  Tommy Kuvalis | Chat | refundgift-card | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 46378502 | Foundation match help | Closed | Normal | Randall Kirlin | — | Faith Hilll | Chat | — | 6h | ●Responded | 3/5 | — | — | Jun 10, 2025 | Jun 15, 2025 |
| 37512070 | Return after 30-day window | Closed | Normal | Randall Kirlin | — |  Mr. Eliza Gerhold IV | Chat | damaged | 2h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 6, 2025 |