Randall Kirlin
tommie_gleason@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 14447552Price match request | Mar 24, 2026, 12:27 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 39603561Question about product ingredients | Mar 17, 2026, 11:36 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 90100220Wrong shade sent | Mar 12, 2026, 3:43 PM | ||
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 41623520Store experience feedback | Nov 19, 2025, 8:14 AM | ||
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 41517177Where is my order? | Oct 12, 2025, 6:17 PM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 47293666Cancel subscription / Auto-replenish | Sep 7, 2025, 7:39 AM | ||
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 51263643App crashes at checkout | Sep 3, 2025, 4:28 PM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 30939258Return after 30-day window | Aug 16, 2025, 4:28 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 14578538Insider tier issue | Aug 11, 2025, 3:08 AM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 36019763Loyalty points not posting | Jun 29, 2025, 6:09 PM | ||
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 46378502Foundation match help | Jun 11, 2025, 9:21 PM | ||
| 4/5 | Nice intro. The routine builder felt rushed. | 37512070Return after 30-day window | May 31, 2025, 10:34 AM |