Cecelia Hilll
franklin_hartmann61@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 25961458Influencer code not working | Cecelia Hilll |  Kip Schroeder IV | May 4, 2026, 2:01 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 36709381Where is my order? | Cecelia Hilll |  Leonard Waters-Howell | Apr 17, 2026, 6:52 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 55759783Klarna / Afterpay split issue | Cecelia Hilll |  Faith Hilll | Jan 31, 2026, 4:22 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 39446668Question about product ingredients | Cecelia Hilll |  Ignatius Cummerata | Dec 22, 2025, 6:40 AM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 43211289Pro discount enrollment | Cecelia Hilll |  Tommy Kuvalis | Oct 18, 2025, 9:41 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 60617337Wrong shade sent | Cecelia Hilll |  Amely Pacocha | Sep 14, 2025, 3:35 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 43610377Missing samples in order | Cecelia Hilll | Faith Hilll | Sep 14, 2025, 7:17 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 05455214Missing samples in order | Cecelia Hilll |  Kaela Friesen | Jul 23, 2025, 2:30 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 52595407Wholesale order question | Cecelia Hilll |  Julie Hodkiewicz | Jun 24, 2025, 3:50 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 67833580BOPIS order cancelled at store | Cecelia Hilll |  Mr. Cade Senger | Jun 7, 2025, 11:34 PM |