April Abernathy
martin.blanda@hotmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 13140264Where is my order? | April Abernathy |  Mr. Skyla Trantow | May 16, 2026, 6:29 PM |
| 4/11 | Won't recommend until the basics are fixed. | 60924834Wholesale order question | April Abernathy |  Eula McKenzie | May 9, 2026, 2:57 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 32756159Allergic reaction concern | April Abernathy | Mr. Skyla Trantow | May 5, 2026, 4:22 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 67678235Klarna / Afterpay split issue | April Abernathy |  Vilma Gusikowski | Apr 11, 2026, 8:35 PM |
| 2/5 | Improve the BOPIS experience in stores. | 13800276Cancel order request | April Abernathy |  Lily Raynor | Mar 22, 2026, 2:15 AM |
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 71276046Store experience feedback | April Abernathy |  Jacklyn Dare | Feb 11, 2026, 6:12 PM |
| 2/5 | Promised a callback that never came. | 71650626Refund not received | April Abernathy |  Chaz Renner | Jan 10, 2026, 12:14 PM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 37987969Missing samples in order | April Abernathy |  Tommy Kuvalis | Nov 15, 2025, 5:35 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 67613267BOPIS order cancelled at store | April Abernathy | Lily Raynor | Oct 19, 2025, 4:08 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 20138461App login problem | April Abernathy |  Oscar O'Hara | Oct 5, 2025, 2:40 AM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 70201657Address change after shipping | April Abernathy |  Dr. Mandy McLaughlin | Sep 27, 2025, 6:04 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 96870461BOPIS pickup not ready | April Abernathy |  Amely Pacocha | Sep 20, 2025, 12:46 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 89555109Item authenticity concern | April Abernathy | Vilma Gusikowski | Aug 2, 2025, 5:47 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 92117151Order arrived damaged | April Abernathy | Oscar O'Hara | Jun 25, 2025, 7:53 PM |
| 9/11 | The selection, the service, the app — all top tier. | 28929894Store experience feedback | April Abernathy |  Katrina Johns | Jun 19, 2025, 6:11 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 56230162Item authenticity concern | April Abernathy | Chaz Renner | Jun 9, 2025, 12:22 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 52060477Birthday gift not received | April Abernathy | Chaz Renner | Jun 6, 2025, 4:32 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 84927131Foundation match help | April Abernathy |  Julie Hodkiewicz | Jun 4, 2025, 4:23 PM |