Ellen Bauch PhD
aiyana.gutkowski@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Loyalty points still missing after two separate chats about it. | 47224800Missing items in shipment | Ellen Bauch PhD |  Lily Raynor | Mar 6, 2026, 10:40 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 25534401Return after 30-day window | Ellen Bauch PhD |  Mr. Skyla Trantow | Feb 25, 2026, 8:38 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 65570676Pro discount enrollment | Ellen Bauch PhD |  Garth Dooley | Jan 15, 2026, 7:14 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 97398630Return after 30-day window | Ellen Bauch PhD |  Kaela Friesen | Dec 19, 2025, 1:44 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 69518813BOPIS pickup not ready | Ellen Bauch PhD |  Vilma Gusikowski | Nov 22, 2025, 8:09 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 74672666Store experience feedback | Ellen Bauch PhD |  Eula McKenzie | Sep 30, 2025, 5:02 AM |
| 5/5 | Add more clean / fragrance-free filters. | 89751050Store experience feedback | Ellen Bauch PhD | Mr. Skyla Trantow | Aug 10, 2025, 1:12 PM |
| 5/5 | Faster shipping would make me shop here exclusively. | 22911306Foundation match help | Ellen Bauch PhD |  Ignatius Cummerata | Aug 3, 2025, 1:30 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 67219833BOPIS pickup not ready | Ellen Bauch PhD | Ignatius Cummerata | Jul 29, 2025, 10:36 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 76475027Question about product ingredients | Ellen Bauch PhD | Lily Raynor | Jul 7, 2025, 1:34 AM |