Ellen Bauch PhD
aiyana.gutkowski@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85133703 | Insider tier issue | Solved | Normal | Ellen Bauch PhD | — |  Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 75006949 | Wrong shade sent | Pending | Normal | Ellen Bauch PhD | — |  Chaz Renner | Chat | app | - | —Skipped | — | — | — | May 1, 2026 | - |
| 10824409 | Lost package follow-up | Solved | High | Ellen Bauch PhD | — |  Mr. Eliza Gerhold IV | Chat | appgift-card | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 14521909 | Question about product ingredients | Solved | Normal | Ellen Bauch PhD | — |  Katrina Johns | appdamagedreturns | 16h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 32804167 | Klarna / Afterpay split issue | Pending | Normal | Ellen Bauch PhD | — | Mr. Eliza Gerhold IV | bopisvipshade-match | - | —Skipped | — | — | — | Mar 22, 2026 | - | |
| 14041761 | Gift card balance question | Pending | Normal | Ellen Bauch PhD | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 47224800 | Missing items in shipment | Closed | Normal | Ellen Bauch PhD | — |  Lily Raynor | — | 5h | ●Responded | 2/5 | — | — | Mar 6, 2026 | Mar 8, 2026 | |
| 25534401 | Return after 30-day window | Solved | Low | Ellen Bauch PhD | — |  Mr. Skyla Trantow | Chat | loyaltyrefund | 2d 21h | ●Responded | 4/5 | — | — | Feb 20, 2026 | - |
| 19047881 | Where is my order? | Pending | Urgent | Ellen Bauch PhD | — | Katrina Johns | bopisreturnsrefund | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 65570676 | Pro discount enrollment | Solved | Low | Ellen Bauch PhD | — |  Garth Dooley | vipdamagedwholesale | 6h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - | |
| 97398630 | Return after 30-day window | Solved | Urgent | Ellen Bauch PhD | — |  Kaela Friesen | samplesappinfluencer | 1h | ●Responded | 4/5 | — | — | Dec 18, 2025 | - | |
| 74383409 | Birthday gift not received | Solved | Normal | Ellen Bauch PhD | — | Chaz Renner | Chat | — | 17h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 69518813 | BOPIS pickup not ready | Solved | Normal | Ellen Bauch PhD | — |  Vilma Gusikowski | — | 1d | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 91606734 | Wholesale order question | Closed | Normal | Ellen Bauch PhD | — |  Dr. Mandy McLaughlin | Phone | fragrancerefund | 5h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 21, 2025 |
| 48098953 | Item authenticity concern | Solved | Normal | Ellen Bauch PhD | — |  Eula McKenzie | Phone | samplesapp | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 70732404 | App crashes at checkout | Solved | Normal | Ellen Bauch PhD | — | Katrina Johns | damagedwholesalefragrance | 18h | ⊘Not fired | — | — | — | Oct 25, 2025 | - | |
| 83863879 | Insider tier issue | Solved | High | Ellen Bauch PhD | — |  Steve O'Conner | — | 21h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 37539975 | App crashes at checkout | Solved | Normal | Ellen Bauch PhD | — |  Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 74672666 | Store experience feedback | Solved | Normal | Ellen Bauch PhD | — | Eula McKenzie | influencershade-matchvip | 1h | ●Responded | 4/5 | — | — | Sep 29, 2025 | - | |
| 65559881 | Address change after shipping | Closed | Normal | Ellen Bauch PhD | — |  Yazmin Jast | bopis | 23h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 | |
| 11415268 | App login problem | Pending | High | Ellen Bauch PhD | — | Vilma Gusikowski | refundbopis | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 45732828 | Restock alert for backorder | Closed | High | Ellen Bauch PhD | — | Julie Hodkiewicz | loyaltysamplesfragrance | 23h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 30, 2025 | |
| 54660715 | Cancel subscription / Auto-replenish | Open | High | Ellen Bauch PhD | — | Mr. Skyla Trantow | damagedgift-card | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 25956222 | Restock alert for backorder | Closed | Low | Ellen Bauch PhD | — |  Leonard Waters-Howell | bopisrefundloyalty | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 15, 2025 | |
| 19322434 | Cancel order request | Solved | Normal | Ellen Bauch PhD | — | Mr. Eliza Gerhold IV | appgift-card | 17h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 89751050 | Store experience feedback | Solved | Low | Ellen Bauch PhD | — | Mr. Skyla Trantow | fragrancereturns | 1h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 28956922 | Question about product ingredients | Solved | Low | Ellen Bauch PhD | — |  Tommy Kuvalis | app | 13h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |
| 22911306 | Foundation match help | Closed | High | Ellen Bauch PhD | — |  Ignatius Cummerata | Chat | fragrance | 6h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 12913755 | BOPIS pickup not ready | Solved | Low | Ellen Bauch PhD | — | Katrina Johns | — | 1d | ⊘Not fired | — | — | — | Jul 29, 2025 | - | |
| 67219833 | BOPIS pickup not ready | Solved | High | Ellen Bauch PhD | — | Ignatius Cummerata | Chat | damagedwholesale | 5h | ●Responded | 5/5 | — | — | Jul 27, 2025 | - |
| 45697348 | Loyalty points not posting | Closed | Low | Ellen Bauch PhD | — |  Kip Schroeder IV | Chat | influencervip | 12h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 28, 2025 |
| 76475027 | Question about product ingredients | Closed | High | Ellen Bauch PhD | — | Lily Raynor | gift-cardinfluencer | 2h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 9, 2025 | |
| 46591022 | BOPIS pickup not ready | Solved | Normal | Ellen Bauch PhD | — | Katrina Johns | sampleswholesalereturns | 16h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 00949617 | Price match request | Solved | Normal | Ellen Bauch PhD | — | Tommy Kuvalis | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |
| 08104709 | Return after 30-day window | Closed | High | Ellen Bauch PhD | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | May 26, 2025 | May 29, 2025 |