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CustomersMiss Millie Grimes

Miss Millie Grimes

pablo.moore99@gmail.com
Tickets41Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Best in class. The app is genuinely beautiful and useful.75341386Missing items in shipmentMiss Millie GrimesMr. Eliza Gerhold IVApr 26, 2026, 1:11 PM
4/11Won't recommend until the basics are fixed.65833890Gift card balance questionMiss Millie GrimesDr. Mandy McLaughlinFeb 25, 2026, 12:56 AM
4/5Got my refund eventually. Communication could have been a touch clearer.41981728Where is my order?Miss Millie GrimesKatrina JohnsJan 13, 2026, 7:28 AM
3/5It was fine. Took longer than it should have but eventually got my refund.43994281Birthday gift not receivedMiss Millie GrimesEula McKenzieDec 24, 2025, 7:47 PM
5/5Better packaging — less plastic.59152288Birthday gift not receivedMiss Millie GrimesKatrina JohnsDec 21, 2025, 12:20 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.72939554Influencer code not workingMiss Millie GrimesTommy KuvalisDec 13, 2025, 4:37 PM
4/11Won't recommend until the basics are fixed.85673560BOPIS order cancelled at storeMiss Millie GrimesIgnatius CummerataDec 8, 2025, 1:25 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.98897604Foundation match helpMiss Millie GrimesVilma GusikowskiDec 6, 2025, 1:06 PM
5/5Loved that they followed up two days later to make sure the replacement arrived.01182253App crashes at checkoutMiss Millie GrimesYazmin JastNov 13, 2025, 8:31 PM
3/5Got my points back but the agent forgot to ship the replacement.21285641Wrong shade sentMiss Millie GrimesEula McKenzieOct 31, 2025, 1:04 PM
1/5Charged me twice and the agent said it would take 14 business days to refund. Outrageous.14218965Wrong shade sentMiss Millie GrimesVilma GusikowskiOct 16, 2025, 10:05 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.86841979BOPIS pickup not readyMiss Millie GrimesFaith HilllJun 5, 2025, 2:22 PM
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Properties

Customer
Name
Miss Millie Grimes
Email
pablo.moore99@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,904
Lifetime spend
4,516
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Glossier, Estée Lauder, Charlotte Tilbury
YTD spend
—
App installed
Yes
App last opened
Apr 13, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
13
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 20, 2026
Responses
Avg rating
4.25