Miss Millie Grimes
pablo.moore99@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 75341386Missing items in shipment | Apr 26, 2026, 1:11 PM | ||
| 4/11 | Won't recommend until the basics are fixed. | 65833890Gift card balance question | Feb 25, 2026, 12:56 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 41981728Where is my order? | Jan 13, 2026, 7:28 AM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 43994281Birthday gift not received | Dec 24, 2025, 7:47 PM | ||
| 5/5 | Better packaging — less plastic. | 59152288Birthday gift not received | Dec 21, 2025, 12:20 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 72939554Influencer code not working | Dec 13, 2025, 4:37 PM | ||
| 4/11 | Won't recommend until the basics are fixed. | 85673560BOPIS order cancelled at store | Dec 8, 2025, 1:25 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 98897604Foundation match help | Dec 6, 2025, 1:06 PM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 01182253App crashes at checkout | Nov 13, 2025, 8:31 PM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 21285641Wrong shade sent | Oct 31, 2025, 1:04 PM | ||
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 14218965Wrong shade sent | Oct 16, 2025, 10:05 PM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 86841979BOPIS pickup not ready | Jun 5, 2025, 2:22 PM |