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CustomersMiss Millie Grimes

Miss Millie Grimes

pablo.moore99@gmail.com
Tickets41Responses12
Showing 1 - 41 of 41
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
72147440Return after 30-day windowSolvedLowMiss Millie Grimes—Vilma GusikowskiEmail
loyaltyrefund
3h○Sent, no reply———May 20, 2026-
35994830Price match requestClosedNormalMiss Millie Grimes—Miss Amber Hintz Sr.Email—18h○Sent, no reply———May 4, 2026May 10, 2026
54942713Foundation match helpSolvedLowMiss Millie Grimes—Lily RaynorEmail
returnswholesaleloyalty
14h○Sent, no reply———Apr 29, 2026-
75341386Missing items in shipmentClosedNormalMiss Millie Grimes—Mr. Eliza Gerhold IVPhone
bopisinfluencerloyalty
5h●Responded10/11——Apr 24, 2026Apr 25, 2026
16729844Cancel subscription / Auto-replenishSolvedLowMiss Millie Grimes—Oscar O'HaraEmail
appshade-matchreturns
4h○Sent, no reply———Apr 11, 2026-
19271984Return after 30-day windowSolvedHighMiss Millie Grimes—Tommy KuvalisChat
shade-match
8h○Sent, no reply———Mar 25, 2026-
27337805Pro discount enrollmentClosedHighMiss Millie Grimes—Tommy KuvalisEmail—23h○Sent, no reply———Mar 23, 2026Mar 28, 2026
33131511Cancel order requestOpenHighMiss Millie Grimes—Lily RaynorEmail
app
-—Skipped———Mar 6, 2026-
97880852BOPIS order cancelled at storeSolvedNormalMiss Millie Grimes—Julie HodkiewiczChat
influencer
5h⊘Not fired———Feb 21, 2026-
65833890Gift card balance questionSolvedNormalMiss Millie Grimes—Dr. Mandy McLaughlinEmail
shade-matchfragrance
3d 22h●Responded4/11——Feb 20, 2026-
12491756Shipping cost questionSolvedNormalMiss Millie Grimes—Tommy KuvalisEmail—3h○Sent, no reply———Jan 19, 2026-
41981728Where is my order?SolvedNormalMiss Millie Grimes—Katrina JohnsChat—2d 23h●Responded4/5——Jan 9, 2026-
10331295Refund not receivedSolvedHighMiss Millie Grimes—Miss Amber Hintz Sr.Chat
returnswholesale
8d 23h○Sent, no reply———Dec 31, 2025-
43994281Birthday gift not receivedSolvedNormalMiss Millie Grimes—Eula McKenzieEmail—1d 10h●Responded3/5——Dec 21, 2025-
59152288Birthday gift not receivedClosedNormalMiss Millie Grimes—Katrina JohnsChat
appwholesalevip
4h●Responded5/5——Dec 20, 2025Dec 25, 2025
04454519Cancel order requestSolvedNormalMiss Millie Grimes—Darryl JacobiChat
influencerwholesalebopis
9d 4h⊘Not fired———Dec 18, 2025-
72939554Influencer code not workingSolvedNormalMiss Millie Grimes—Tommy KuvalisEmail
app
1d 16h●Responded4/5——Dec 10, 2025-
85673560BOPIS order cancelled at storeSolvedLowMiss Millie Grimes—Ignatius CummerataPhone
vip
6h●Responded4/11——Dec 6, 2025-
98897604Foundation match helpClosedNormalMiss Millie Grimes—Vilma GusikowskiChat—10h●Responded3/5——Dec 4, 2025Dec 12, 2025
41444565Refund not receivedSolvedUrgentMiss Millie Grimes—Miss Amber Hintz Sr.Chat
shipping
5h○Sent, no reply———Nov 11, 2025-
01182253App crashes at checkoutSolvedNormalMiss Millie Grimes—Yazmin JastEmail
bopisrefund
16h●Responded5/5——Nov 11, 2025-
21285641Wrong shade sentSolvedNormalMiss Millie Grimes—Eula McKenzieChat
shippingsamplesvip
1d 14h●Responded3/5——Oct 28, 2025-
57715664BOPIS pickup not readyOpenNormalMiss Millie Grimes—Faith HilllEmail
fragrancegift-cardbopis
-—Skipped———Oct 21, 2025-
73174286BOPIS order cancelled at storeSolvedNormalMiss Millie Grimes—Eula McKenzieEmail
fragranceloyalty
2h○Sent, no reply———Oct 14, 2025-
54326801Where is my order?SolvedNormalMiss Millie Grimes—Tommy KuvalisChat—16h○Sent, no reply———Oct 10, 2025-
14218965Wrong shade sentSolvedHighMiss Millie Grimes—Vilma GusikowskiEmail—8d 22h●Responded1/5——Oct 7, 2025-
13708657Influencer code not workingSolvedNormalMiss Millie Grimes—Jacklyn DareEmail
shippingwholesale
5h⊘Not fired———Oct 4, 2025-
26396973Item authenticity concernPendingHighMiss Millie Grimes—Katrina JohnsEmail
gift-card
-—Skipped———Aug 28, 2025-
97137251Shipping cost questionSolvedNormalMiss Millie Grimes—Miss Amber Hintz Sr.Chat
shade-matchfragranceshipping
18h⊘Not fired———Aug 17, 2025-
66292619BOPIS order cancelled at storeClosedNormalMiss Millie Grimes—Lily RaynorEmail—20h○Sent, no reply———Aug 12, 2025Aug 15, 2025
69263565Return after 30-day windowSolvedNormalMiss Millie Grimes—Tommy KuvalisEmail
influencerappshade-match
2d 11h○Sent, no reply———Aug 12, 2025-
65168235Klarna / Afterpay split issueClosedNormalMiss Millie Grimes—Oscar O'HaraEmail
samplesinfluencerdamaged
23h○Sent, no reply———Jul 30, 2025Aug 6, 2025
58387968Return after 30-day windowSolvedHighMiss Millie Grimes—Garth DooleyEmail
shippingfragrance
11h○Sent, no reply———Jul 23, 2025-
61434588Question about product ingredientsSolvedNormalMiss Millie Grimes—Garth DooleyEmail
gift-cardshippingloyalty
12h⊘Not fired———Jul 18, 2025-
40942230Question about product ingredientsSolvedNormalMiss Millie Grimes—Vilma GusikowskiEmail—2h○Sent, no reply———Jul 14, 2025-
91876936BOPIS order cancelled at storeClosedHighMiss Millie Grimes—Garth DooleyPhone
influencer
15h○Sent, no reply———Jul 12, 2025Jul 17, 2025
70790004App crashes at checkoutSolvedNormalMiss Millie Grimes—Garth DooleyChat
samplesfragrancewholesale
20h○Sent, no reply———Jun 23, 2025-
75816289Refund not receivedSolvedHighMiss Millie Grimes—Faith HilllSocial
samplesrefundapp
2h⊘Not fired———Jun 10, 2025-
86841979BOPIS pickup not readySolvedNormalMiss Millie Grimes—Faith HilllChat
shippingreturns
1h●Responded5/5——Jun 3, 2025-
70075465Lost package follow-upSolvedNormalMiss Millie Grimes—Jacklyn DareEmail
loyaltyrefundshade-match
3h○Sent, no reply———May 31, 2025-
37076597Foundation match helpClosedLowMiss Millie Grimes—Ignatius CummerataChat
apployaltysamples
6h○Sent, no reply———May 28, 2025Jun 4, 2025
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Properties

Customer
Name
Miss Millie Grimes
Email
pablo.moore99@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,904
Lifetime spend
4,516
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Glossier, Estée Lauder, Charlotte Tilbury
YTD spend
—
App installed
Yes
App last opened
Apr 13, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
13
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 20, 2026
Responses
Avg rating
4.25